Breaking Point

Three months later, her body was found, and that is where the mystery really begins. There's nothing to indicate that she was shot stabbed or anything of that sort. There's a lot of people that had motive to do something. We want to paint Natalie as this angel. It's not all angelic.

I'm your host Sean Kai, and this is the truth about Natalie. Listen and subscribe now wherever you get your podcasts. The moment a body is found, the clock starts ticking. 48 hours.

“That's how long detectives have before the trail begins to go cold.”

From A&E in crime house, this is the official podcast from the famous true crime series The First 48.

Step inside the critical window, the interrogations, the dead ends,

and the breakthroughs that crack a case wide open. On Carter Roy, each week I revisit a landmark homicide investigation with the depth you know and immersive long-form storytelling built for your ears. Real detectives, real cases, real stakes. This is the first 48.

New episodes every Thursday. Listen to and follow the first 48 on Apple podcasts, Spotify, Amazon music, or wherever you use into podcasts. If the American healthcare system were a human body, nurses would be its beating heart.

They are the first people a patient interacts with,

“taking medical histories, running tests, checking vitals,”

administering medications, and drying tears.

They usually spend more time with a patient than any other provider. The job is emotionally demanding and physically taxing. No day, no patient, no treatment plan is the same. The only constant, a nurse is expected to show up ready to work every day. That's what Bianca Carrasco did.

She loved her patients. She wasn't just there trying to do a job. At 29 Bianca showed up for her patients. Day after day, shift after shift. She worked in oncology with patients who really needed her help.

She took pride in what she did and took it very seriously. She did until May 1st, 2016. And I said, "Okay, did she call, did she call in?" She said, "No, man." And she said, "It's not like her."

That morning, Bianca did not show up at all. From that point, I said, "Okay, something's really wrong." It has been 10 years since Bianca Carrasco missed that shift at Topper Wine Medical Center, just outside of San Antonio, Texas. Her sister, Giovanna Bernie, is still searching for answers.

I know there are people that have more information, and they haven't spoken up, and I just think they're just as guilty, but I'm not speaking up. I'm Josh Maynkowitz, and this is missing in America, a podcast from Dateline. This episode is Breaking Point.

Please listen closely, because you or someone you know may have information that could help Bianca Carrasco's family and friends find the answers they're looking for. Bianca Carrasco and her sister Giovanna grew up outside of Houston. Giovanna is just 18 months older.

“Do you fight growing up or were you thick as thieves?”

She said it best. We fought hard, but we loved her. Their shared childhood was not easy. Their parents divorced when they were young, and the girls were separated for a while.

But when we were younger, she loved with our father,

and our mother, and I remember always filling this longing,

and she would have said the same thing that we just missed each other when we weren't together. The sisters were eventually reunited, and began living at their father's house. Being together did not mean things got easier.

Giovanna describes their upbringing as unstable. Their father was strict and unaffected. Their mother lived hundreds of miles away, and was not involved in their lives. Then at 17, Bianca's life changed again.

Their father sent Bianca away to live with a family friend,

“and she had to give up the baby for adoption.”

Not long after, Bianca moved 500 miles across Texas to the city of Odessa, hoping to reconcile with their mother, and reconnect with their maternal relatives. Giovanna followed later. That's where Bianca met a man named Jo Daniel Carrasco,

who went by Daniel. He was already a member of the family, her uncle by marriage. He was married to our aunt on my mother's side. We didn't grow up with my mother's side.

It sounds strange, but as an uncle, we didn't know him in that way. Giovanna says that around the time Daniel and her aunt were getting divorced, Bianca and Daniel hit it off. I wasn't encouraging to it. She was 18 years old.

He was 10 years older than her, and it wasn't a good situation. But there was no talking her out of it. I tried. I know.

“Giovanna believes Bianca was searching for something that had been missing from her life.”

For my sister, there was some instability, and I would say unlovingness in our home, so that desire to have that definitely played out in relationships. Not long after they started dating, Bianca became pregnant again, and Daniel was the father.

Giovanna says that was a turning point for her sister. That was definitely when she tried to create a relationship, make it work. She wanted a stable loving home, and she wanted to create that for her kids.

Right. Bianca and Daniel married and began raising a family. They would eventually have three children, two girls, and a boy. Daniel worked in the oil fields near Odessa, and Bianca knew that to make ends meet,

she would have to get a job too. When she was 22, Bianca started nursing school in Odessa. That's where she met another student, named Julie Stinson. And at first, I was like, "I'm not so sure about her." She's very bougie.

Meaning what? Like, full makeup, hair done, dressed to the tea's purses matching. Almost perfectly put together. Before long, those casual first impressions

gave way to deep friendship. She was so fun and funny.

The one thing that always comes to mind is,

she loved to dance and sing. Julie says Bianca was always excited for the latest dance trend. This was the early 2000s, and then we're plenty of them. The Cuban shuffle. Stainty leg. And of course, the Dougie.

She wanted you to teach her to Dougie. She did. But the way that the song is, "Can you teach me how to Dougie?" And so when she called, she's like, "I'm serious." And then she's like, "Can you teach me how to Dougie?"

Bianca and Julie got their nurses licenses in 2009, and started working together at Odessa Regional Medical Center. A lot of times, we, like, would work opposite rotations, so that she could help with my kids. I could help with her kids. Their daughters took dance class together.

They would often attend recitals as a group. Daniel would sometimes tag along. What was he like? What was the relationship like? It was good. You worship the ground that she walked on.

He knew what color and brand of makeup she wore. When she was pregnant, he would like tire shoes and open her door. Julie says what she saw was a happy couple. Then in 2013, Bianca and Daniel made a big change.

“They had its southeast. Why did they move to San Antonio?”

Odessa is just... It's West Texas. It's old-filled and football.

Like, that's basically it.

She just wanted a better life for herself, for her kids. Bianca joined the nursing staff at Topher One Medical Center. She would go above and beyond for all of her patients, the patients that she took care of, while she was an oncology nurse.

It's not just the care she gave them as a nurse, but also emotionally being a cancer patient and going through chemo and, you know,

A new city and a new job caring for cancer patients.

“Bianca was making progress in her professional life.”

At the same time her life at home was in retrograde. Giovana says Daniel was still working in Odessa and he would commute more than 300 miles and work weeklong shifts, staying with relatives while there.

Then he'd return to San Antonio to be with Bianca and the kids the following week. There was a lot of arguing and it was going on for some time and then they got to a point where they just weren't speaking at all for weeks. She says the distance deepened a growing rift in their relationship.

So that gave them time to not have to deal with the situation. That was normal for them not to talk.

If they were angry with each other,

I just noticed that it was taking a lot longer this time. What was taking a lot longer? For them to reconcile.

“And this time there would be no reconciliation.”

Giovana says Bianca had started making plans to leave the marriage. She had listed divorce on her Facebook. She was done. Giovana says the tension growing between Bianca and Daniel concerned her. On Sunday, May 1st, 2016. Giovana called her sister to check in.

After she was okay, after if the kids were okay, if I needed to come get them so that they can figure these things out. You clearly recognize that this was some kind of like breaking point in your sister's marriage. Absolutely.

The calmness in her voice that day.

She seemed to have thought everything through that weekend. She told me that she made an appointment with the lawyer that she would see the lawyer on that following Friday. And asked if she needed anything so that she was okay. And that she told me everything was going to be okay.

The next day, Giovana called again. And that time, Bianca did not answer.

“And her phone kept going straight to voicemail.”

Was that unusual? Very unusual. hours ticked by. Bianca's silence did too. And still nothing well into three for her clock.

So I tried to get a hold of her husband. I said, "Hey, have you talked to Bianca?" And he said, "No, she left last night. We got into an argument and she left the house." According to Giovana, Daniel said that after that argument

at their San Antonio house, Bianca walked out and he drove to Odessa. And I said, "The hold on." So she left and you left too. And he said, "Yeah." And I said, "Where are the kids?"

That was my first thing. Was where are the kids? And he said, "They're at home." And I started again. He said, "You're telling me she left.

Does she leave in her car? Did somebody come pick her up?" He said, "No, she started walking from the house." And I'm just so baffled. Desperate for more information.

Giovana called the receptionist at the Medical Center to see if Bianca had shown up for work. She said, "No, man." And we're kind of worried. And I said, "Okay, did she call in?"

She said, "No, man." And she said, "It's not like her." And from that point I said, "Okay, something's really wrong." Giovana called Daniel again. I told him, "She does not go into work tomorrow morning."

I am calling the police. And he told me to leave her be. And I said, "No, I can't do that." Why wouldn't Daniel want her to call the police? Giovana thought that was odd.

Then she remembered something Bianca had told her just days before. And suddenly Bianca's disappearance became even more alarming. She was looking for her gun. And that really scared me because in my mind I thought, looking for the gun, what on earth?

Hi, I'm Kate Snow, NBC News Anchor, and host of the NBC News Podcast, The Drink. This month I'm sitting down with actor, writer, producer, Brendan Hunt. Most of you know him as coach beard from Ted Lasso,

We sit down.

“We talk about all of it from his bumpy upbringing”

to his years in improv comedy,

and how a Hollywood rejection opened the door to co-creating Ted Lasso. It's an open, funny conversation about perseverance, creativity, and the winding road that brought him right here. We hope you'll join us for the drink.

Listen and follow wherever you get your podcasts. I really love the start today app. They care about how I feel. It's the staff on the app. It's the connections you make.

Without good mental and physical help, you have nothing. It tells me how to cook to keep myself healthy. I look at my app and I'm like, "Wow, I'm not a seven-fellist" after today. Start today meets you where you are.

Download the start today.

Well, this app now on your Apple Air Android device. Terms apply. See app for details. What drives a person to kill?

“Is it uncontrollable rage, overwhelming fear, unbearable jealousy?”

Or is it something deeper? Something in the darkest corners of our psyche? Every Monday and Thursday, the crime house original podcast, serial killers and murderous minds, dives deep into the minds of history's most chilling murderers.

From infamous serial killers to ruthless cult leaders, deadly access and terrifying spree killers. I'm Dr. Tristan Engels, a licensed forensic psychologist. Along with Vanessa Richardson's immersive story telling full of high stakes, twists and turns,

in every episode of serial killers and murderous minds,

I'll be providing expert analysis of the people involved.

Not just how they killed, but why. Listen to and follow serial killers and murderous minds, available now wherever you get your podcasts. Javada Bernie was in Houston, Texas, holding on to hope that she might hear from her sister Bianca

by the end of the day. Five hundred miles away in Odessa. Bianca's friend Julie Stinson was scrolling through social media and saw something about her friend Bianca that made her heart stop.

I saw a Facebook post. She's missing and I was like, "What in the world?" So I tried to call her phone went straight to voicemail and then I instantly message Daniel on Facebook and I was like, "Hey, what's going on?

Bianca's missing?" And he was like, "What? What are you talking about?" "What you didn't know?" Yeah, that's what he acted like. I said, "There's a Facebook post that says,

Bianca's missing." And he was like, "Man, I don't know why they did that." And I was like, "What do you mean? Is she missing?" Or what's going on?

So he calls, "He tells me that they got into an argument and that she just left, but his main concern was, "Oh, now that they've put this out there on social media, she's going to be afraid to come back because she's going to be afraid of getting in trouble."

And I was like, "What?" Yeah, get in trouble for what? He's like, "Because she left the kids." Daniel seemed to believe people would say Bianca wasn't unfit mother, for leaving the kids alone at the house.

Julie says Daniel went on to explain that after their fight as Bianca walked away, he loaded their youngest child into his car and drove to Odessa. That left the older two ages nine and ten at home on their own.

“Any of what he's talking about sound like something Bianca would do?”

Getting into an argument and maybe being stubborn saying she's going to leave? That made sense to me. Leaving? No.

Giovanna agreed. She might leave her husband, but she wouldn't leave those kids. That's correct. I can give you an example. When she was in nursing school, I lived two hours away

and she didn't have anyone to watch the kids and she brought them all the way to me so that I could watch them. And the same day she went and picked them up. She didn't leave them overnight.

She just wasn't that kind of mom. Daniel's story just wasn't sitting right with her. My sister had a car that was paid off. There was no reason for her to walk on foot. My sister did not like being outside.

She was not going to go take a stroll and she definitely wouldn't have done that at night. She was kind of scared of doing things like that.

And I said, "You made eye contact.

She knew you were leaving." And he said, "Yes." And so it scared me. My thoughts were all over the place thinking so did she go back home to someone break in

and I said, "Well, did she say she was going to go anywhere?" And he said, "Oh, she probably left with one of those guys." And I said, "What guy?" One of those guys, Giovanna had no idea what he was talking about. She was about to find out.

“Bianca had been keeping a secret from her friends and family.”

You didn't know your sister was having a affair.

No, I wondered, but she had not told me.

The one person who did seem to know about Bianca's affair was her husband. As Giovanna began piecing things together, she recalled something Bianca told her just days before she disappeared. The Cheyenne Daniel had just had a big fight over the phone while she was working her shift.

On that Wednesday, he was threatening. And she left her work because she said she would have been embarrassed by him showing up. That day when she went home, she was worried about where he was, that he wasn't at home.

She was looking for their gun in the house. And that really scared me because in my mind, I thought,

looking for the gun, what on earth?

She just sounded so scared. And I remember praying with her that day. Crying, I think, him finding all those things out. It all just came out that day. And she was very scared, very upset.

“The fight was not the only thing that raised alarm bells.”

He had taken all their money out of their account. Three days before Bianca vanished, she texted Giovanna. Daniel emptied the account and opened another account without my name on it. So I have no access to money except my credit card, which is almost at the limit. Giovanna was trying to figure out what to make of it all.

I was trying to just process everything. I had just found out about this affair. So you're hoping, look, maybe she's with him. Yes, I was hoping not. Even if she was right, Giovanna had a big problem.

She had no idea who this mystery boyfriend was. And on the other hand, when you're worried something's wrong, you're probably also thinking maybe he's got something to do with this. Yeah, I thought that too. Any possibility I was trying to figure out.

I had every thought I thought did she hurt herself. Did she get involved with the wrong person? Now it was Tuesday morning, almost 48 hours since Giovanna had heard from Bianca. She called Bianca's work again. The answer was the same.

No one's heard from her. Her phone's still going straight to voicemail. And that's when I contacted San Antonio police department.

“Because I live in Houston, San Antonio said you have to call Houston.”

So I called Houston bit PD. They came over to my home, took a statement. They asked me why hasn't the husband called the police. I said, that's a great question. And the police officer said, well, give me his number.

Let me see if I can call him. Then Giovanna says the officer dialed Daniel's number and let her listen to the call. You hear Daniel's voice and no question it is Daniel's voice. Yes, a thousand percent Daniel's voice.

I know it was his number and then his voice. And he said, oh, no, you have the wrong number. Wait once I mean, hearing that's got to be one of the worst things you've ever heard. Yes, my stomach dropped. There was already these red flags and then it was boom.

And Giovanna later heard about another red flag. It came from a conversation her sister had at the Medical Center the week she vanished. A police advocate filed after Bianca's disappearance. Notes that several of her co-workers reported seeing a text from Daniel on Bianca's phone. That red, I hate you for doing this.

And I will kill you. She told her co-workers, she was showing them text messages. And she said, if I go missing, you know what happened. Unfortunately, my experience is that people who say to their friends,

They're rarely wrong about the danger they're facing or who they're facing it from.

And I had no idea. Because if you had, I'm thinking you would have been there. I would have. She wanted to tell you how much trouble she was in. She knew that I was very protective.

And even their marriage problem, she wasn't really telling you too much. Giovanna says Houston police took her statement and then transferred her to the San Antonio police department's missing persons unit. They take the information. I was told, well, she's an adult. She can leave if she wants to.

“Why is it that when families call and say something's wrong?”

This person who is normally in touch with me and with whom I don't have any issues has suddenly dropped off the face of the earth. Why would their response be, well, she's an adult. She can do what she wants. You're not the first person I've heard. Tell that almost exact story.

It is extremely frustrating. I was even told that she was involving herself in high risk behavior. I guess an affair is a high risk behavior. And so what this is her fault. Yes.

And that made me very angry. Giovanna told officers, Bianca may have wanted to get out of her marriage.

But she would never leave her three children behind.

I told them everything I could re-emerge.

“You told them about Daniel's odd behavior about his lying saying you've got the wrong number.”

Him saying please don't involve the police. Everything. San Antonio Police declined. Date lines request for an interview saying they cannot comment on open cases. They did provide the initial missing persons report and supporting documents,

which confirmed they spoke with Daniel, and attempted to ping Bianca's phone. Julie says police also began searching near the Carrasco home. Initially they did like a search around the neighborhood. There's like some wooded areas.

Unfortunately the searches for Bianca yielded nothing.

So police focused on her personal life. Zeroing in on that affair Bianca had been having. And they found the mystery boyfriend. His name is Matthew Almoross. Turns out Matthew was an elementary school teacher and coached football at a local high school.

Investigators were able to speak with Matthew. He confirmed he had been involved with Bianca. Until he says he realized she was married. Matthew says he broke it off. Telling her they couldn't be together until she was divorced.

And while they were still in contact via phone. Matthew said he had not seen Bianca in more than a week. The police did enough to investigate the other man. Yeah I think they did. He has cooperated through this whole time.

His story doesn't change. Not long after she disappeared. NBC affiliate News 4 San Antonio started following Bianca's case. A mother of three missing since May 1st tonight there's still no sign of 29 year old Bianca Carrasco. A spokesperson for the San Antonio police talked about the investigation.

Our suspicion is that there's probably some foul play involved. There's something going on. Somebody has the answers and we just want somebody to step up. That was not happening. Nobody was stepping up.

And Bianca was still nowhere to be found. I would say that week the whole month. Two months. It was just a nightmare. Julie also thought foul play was likely.

And she was about to launch her own remarkably detailed investigation into her friend's case. I'm going to start digging into everything that I can find and see if I can figure out. Maybe I can help. Every episode of Planet Money begins with a question. And we help people rise out of poverty by improving the neighborhood where they load you build on a piece of land.

When all the normal rules go out the window.

“What do robots that's mean for the restaurant industry?”

Planet Money helps you find answers by going to places watching people and sometimes robots at work and asking questions. Listen to Planet Money on the NPR app or wherever you get your podcasts. June 2016. Local news in San Antonio continue to report on Bianca Carrasco's disappearance.

Now there have been community searches and thousands of social media shares. What's still nothing? Her sister Javala was starting to lose hope. What were the police telling you?

Well, when I was finally able to sit down with missing persons and homicide.

So a whole month had passed. They were very direct with me and told me that if they don't find a body that there's nothing they can do. They were very clear with me that day. Nobody, no crime. It's a familiar dilemma in law enforcement. No information, no leads, nothing. Months of no answers turned into years.

Four years later and there still no sign of Bianca Carrasco. Bianca's friend Julie was frustrated. She says she expected more from a department as big as San Antonio's. I mean, this is SAPD.

Like if something happened and they're going to figure it out.

And then as the years went by and nothing, nothing, nothing. So beginning in May of 2023, Julie did what friends of the missing so often do when the trail goes cold. She started looking for answers on her own. I'm going to start digging into everything that I can find and see if I can figure out. Maybe I can help.

You've got no training as an investigator, right? No. You're a nurse. I am. But you got her phone records and started digging her out. I did. One number at a time, Julie tried to put names to a mystery.

I literally printed them out. And if I couldn't find it in like a record search, I would put it in Venmo, cash app.

“Because that's how you registers with your phone number.”

You may have missed your calling. I went through an each and every phone number. I identified who they were, compared the two of their phones. After all that work, she had assembled a timeline of Bianca's final night. She says Bianca was on the phone, and she returned home around 8pm that last Sunday.

There's a time, Daniel hangs up his phone, right about the same time she hangs hers up, which is the time that she is getting there at the house where Daniel is. And then nothing, except one short call, only seconds long, to Matthew. The man Bianca had been having the affair with. Their radio silence, both phones, not a single text, not a single phone call, except for that one.

Julie wanted to know more about that call.

“Did you pick up and nobody was there? Was this a, but dial, did you hear anything?”

Was there maybe some scuffle going on and accidentally called him back? She made contact with Matthew. He offered to meet with her in person, and she considered it, briefly. Although she had been told that San Antonio police had "cleared him," unquote. Julie was not sure they had done their due diligence.

It's not about it, but then I was like, as much as I think I know everything, what if I don't, this is probably not a great idea. Correct, it's not.

At first, I was like, "Ooh, I can get one of those little recording devices.

I can go talk to him," but then I was like, "Uh, on the off chance that I'm wrong." Right, and it turns out he is the guy. I don't want to come up missing, yeah, and so I didn't. Good. Good. Yes, your friend Josh would have told you, don't do that. So Julie got him on the phone. Matthew told Julie, he had spoken with Bianca earlier that day before she went missing.

And he just told me that he remembered her calling one time, and that she had told them, you know, "I love you. I'll call you later. Don't worry about anything. I'm going to fix everything. Everything's going to be okay." And I'll talk to you later.

“Matthew told Julie, he never heard from Bianca again, and did not remember that mysterious short call Julie was wondering about.”

After months of intense amateur slew thing, Julie realized she had done as much as she could with those records. And you call us in and tell me a police and say, "I'll only give you everything I have." Yes, and I did. I emailed it to them with description of, "Look, this is what I've found." I thought, "Maybe if I put it all together nice and neat for them to look at and see what I was seeing,

What was the reaction when you sent that?

I don't even think I got to reply. Sounds like you were a lot more interested in finding out what happened to Bianca than they were. Absolutely without a doubt. It's so frustrating. For the families of the missing, that frustration is as familiar as it is painful. Lori Whitmire has seen it again and again.

They don't understand why the police don't give them all the information, all the facts that they have because they can't.

“It's like when you play poker, you don't put your hand down on the table, you have to hold your cards back.”

And I don't believe families truly understand that. She volunteers with search and support San Antonio, an organization that tries to bridge that golf that can form between law enforcement and the families of the missing. We provide assistance to family members and friends of missing people. Whether it be helping them with visuals, flyers, mapping targeted search areas, going out and searching, giving them direction as how to interact with police and law enforcement. Giovanna and Julie reached out to search and support in 2023.

They were invited to represent Bianca at an annual outreach event known as Hunk for the missing. That is an event where we go and spend hours on a street corner in South San Antonio. We flood that street corner with flyers, pictures of missing people, trying to get the word out, trying to find the one person who might be able to turn the case around. They also put up a billboard with Bianca's photo and distributed flyers in her neighborhood. Along with those efforts, Lori Whitmire has teamed up with a former FBI agent named Abel Pena.

He made a series of YouTube videos in which he invited Mr. Crosscove to come to the Billboard visual and invited him to take a polygraph. So we can give you a polygraph test, free of charge. I'd like for him to prove me wrong. I wouldn't want nothing more for those kids knowing that their mom is no longer there. That their father not be our murderer. I wouldn't want that for them.

So if he did it, it's like, just speak up, man. And respond to the police, respond to these polygraph tests that have been offered to you, help, help, help find her.

As harrowing, as this has been for Giovanna and her family, her thoughts are always with Bianca's three children.

They are now ages 15, 19, and 20.

“Giovanna says they have been living with their father. Have you spoken with him?”

I spoke to the oldest around the time. I guess it would have been three years ago when Abel Bord was put up there in San Antonio. She was very angry with us putting up flyers and having a billboard put up. And it's so sad because he's really instilled in them that my sister just walked away from them and left them. She wouldn't do that.

No, she wouldn't. What do you think Abel and your sister? I think that the night that her phone was no longer working.

“I think that they got into an argument and I think it set her husband off.”

San Antonio police provided date line with an affidavit officer's file to obtain phone records in Bianca's case. According to that affidavit, when Daniel Carrasco first spoke with police, he said that on the Thursday before Bianca vanished. He had removed her access to their bank account, but gave her money to set up a new account in her own name. Daniel went on to tell police he had just learned about his wife's affair at the time, and, quoting from the affidavit now,

admitted he was angry, but said he never put his hands on his wife.

Carrasco maintained there was no violence, only an argument, unquote. Daniel said he left that night with their youngest child, and thought Bianca would return a short time later, after taking a walk to cloth.

Again, according to the affidavit, quote, Carrasco said he believed his wife ran off with another man, and didn't feel the need to call the police. unquote.

Daniel Carrasco has never been named as a suspect or person of interest in Bianca's disappearance.

“And remember, we don't know what his response is to any of this, because although we at”

date line reached out to him for comment or an interview, he is not responded. We also contacted Matthew. He told us he was heartbroken after Bianca disappeared, and that she was a beautiful person with a beautiful soul. Matthew also said he hopes her family can quote, finally have the answers and peace. They've been waiting for, unquote.

Julie says she is still searching for that peace, and has had to accept that her friend is likely no longer alive. She's gone. And not only that, but she's still gone, but not only is she not alive. Where is she? Like who?

How does this happen? Ten years later. Yeah.

And why does nobody care?

Like this isn't even my job. And I get. She's my friend. She wasn't their friend. But isn't that why detectives are detectives?

Giovanna wants San Antonio police to do more.

“Why aren't we outsourcing if we know that he left that night?”

That's five hours. There's nothing in West Texas. There's lots of oil, rigs and things like that. It's like why are you not getting help to go and look for her in these places? I do not understand it.

And I thought, you know, Giovanna and I started talking about it.

And I was like, we're just going to have to make noise.

Like so much noise that they're going to be like, okay, they're getting on our nerves. They're not going to shut up. Let's go do something about it. Or at least, oh, look like we're doing something about it. Nope.

And that's why we're here today. Yes. Somebody has to know something.

“There's no way that somebody doesn't know.”

They plan reached out to the San Antonio police and they provided the following statement. Quote. Our department is fully committed to investigating and solving this case, as well as supporting Bianca Carrasco's family during this difficult time. The department continues to follow all available leads.

Unquote. Giovanna has faced 10 years without her sister. 10 years without her nieces and nephew. And 10 years without any answers. What's this done to you?

It's broken my heart. It's definitely changed how I look at things, but this may sound different or strange for some, but it's grown my faith more in God. I actually don't know how other families get through something like this without him.

I would think it might reduce your faith. No, sir. When you understand that God is a just God, nobody gets away with anything. So someone will pay for this someday.

Absolutely. Every knee will down. You're convinced of that. Absolutely. And that gives you some comfort.

Yes, it does. It does. If you have any information about Bianca Carrasco's disappearance, please come forward. Bianca is five foot one and has shoulder length brown hair.

She has a tattoo of a letter B on her left hip, and a surgical scar on her abdomen. Anyone with information regarding Bianca's case is urged to call the San Antonio Police Department at 210-207-766-0

or San Antonio Crime Stoppers at 210-224-787. To look at pictures of Bianca, and to learn about other people we've covered in our Missing In America series, go to dateline-missingInAmerica.com There you will also be able to submit cases

you think we should cover in the future.

We'll see you Friday's for dateline-on-m-m-b-c,

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or by subscription on the NBC News app. You can also listen to full dateline episodes and original podcast series, wherever you're listening right now. Subscribe to dateline premium for early access

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Missing In America is a production of dateline and NBC News. Samantha Springer is the producer of this episode. Megan O'Brien is the associate producer. Marshall House fell and Brian Drew are the editors. Bradley Davis is senior producer.

Paul Ryan is executive producer. And Liz Cole is senior executive producer. From NBC News Audio, Jessica Fenton is head of audio production. The moment a body is found, the clock starts ticking. Forty-eight hours.

“That's how long detectives have before the trail begins to go cold.”

From A&E in crime house, this is the official podcast from the famous true crime series The First Forty-eight.

Step inside the critical window, the interrogations,

the dead ends, and the breakthroughs that crack a case wide open. On Carter Roy, each week I revisit a landmark homicide investigation with a depth you know and immersive long form story telling built for your ears. Real detectives, real cases, real stakes.

This is The First Forty-eight.

New episodes every Thursday. Listen to and follow the first forty-eight on Apple podcasts, Spotify, Amazon Music, or wherever you use into podcasts.