Living Your Legacy
Living Your Legacy

How an Army Recruiter Built a Mission to Save Veterans

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After nearly three decades in the U.S. Army, Sergeant Major Tracy Glover discovers that his greatest mission begins after military service. As the founder of True Vet Solutions and Helping Hands for H...

Transcript

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It was one of those things where you had to meet somebody that you never met ...

and you had to talk them into joining something that they couldn't taste, see, or feel.

And that part was the most challenging at first, because I'm telling you to come join Army

where you got a possibility of going to war to defending your country.

How do I get you to be able to get comfortable about joining the Army?

Tracy Glover is a resilient mission-driven and highly respected Army veteran, Sergeant Major, and the co-founder of True Vets Solutions and helping hands for heroes alongside his son, TJ Glover. Helping veterans secure disability benefits and prevent homelessness. For a primary mission is to help the heroes that can't help themselves, whether they own drugs, whether they own alcohol, whether they homeless, that's our primary mission is to help the heroes that can't help themselves,

put them in a better position and a better place. The living your legacy podcast for those who live to leave a legacy. Welcome back to another episode of the Living Your Legacy podcast. For insights, success, I'm Regusieras. Moments away, actually, I grabbed him off as interview.

Filmed his operations CEO episode with our general Jason. Joining me today is Tracy Glover, Tracy Vets of Show Notes here. Says here, you are a Sergeant Major retired 30-year Army veteran and co-founder of True Vets Solutions. Helping hands for heroes, is that correct, sir? It's all correct, but I am the founder.

VFound, yes. Right on. Yep, I did 30 years. It's actually 29 plus years in the Army, and I, you know, attained the rank of Sergeant Major, which that's the pinnacle from the enlisted side of the house, yes.

Right on. Let's talk about the transition into service and the transition out.

Was it turbulent to walk us through that experience?

Well, the transition into the service was a little hesitant because of, again, I had some friends and now family that didn't fare so well, going into the military or getting out of the military. So I was a little hesitant before I decided to go in, but once I decided to go in, it was all, you know, good to go.

My first assignment, they saw me to Germany.

Wow. I decided to get married to my class, high school sweetheart. And we went to Germany. And that's where I had my son, my first son, Tracy Jr. And so, of course, once I started to figure out the military,

I've built out the Army for that fact that it became easier and easier. So I did three years there, and then I went to South Carolina. That's where I met the first mentor I ever had. And that's what changed. My structure, changed my way of living, changed my thought process about the Army.

So, once I got that, I made the rank of E5, which is a non-commissioned officer. I did that, and then, of course, moving forward. I did 17 years in recruiting.

And I think recruiting was the most important part of my military career,

because it had a lot of me to be able to help civilians become soldiers. And doing that, you know, it's so much that I had to go to to get them to feel the taste. I understand, you know, the Army.

And that was a challenge at first, but it was such a rewarding thing that I enjoyed it.

And accident in the military, accident in the Army was just one of those bitter sweet things. But I had done 29 years, and the most I could have done was 34 years. And I decided that, hey, it's time to move out and do some different. And as I was navigating that process, of course, I want to come back and get my disability. And when I first put in my disability claim, I went to a VA around facilities.

And I didn't get the benefit that I thought I should have gotten. So I was continued to fight, and finally received the benefit that I should have gotten.

So it was a challenge at that point.

So once I got out, I decided that, hey, I got to figure out what I'm going to do.

And I always had a servitude mentality from day one.

After I found my mentor, because he'd done so much for me to make me realize that when you have people around you, that I get people that's going to help you, that's going to look out for you. That's what's most important in life. To take away from that 13 years recruiting in that key word of mentor, I almost feel like it works hand in hand. What was that like for 13 years?

Speaking to folks that don't understand that they can become greater than they what they are now by serving this greater cause with sent rules and instructions and learning how to trust your intuition versus what's going on up here. But following what's on your heart, what talk about that process and turning that into a recruitment tool. Well, I think the biggest part of that was I'd never had anybody to actually help me with anything. For for that fact.

So this guy, he was the first sergeant and he told me that, hey, look, you have to change some things in your life.

And you've got to change some things in the way you look at the military. The business is successful. So when he sat me down and he walked me step by step and outlined everything that I needed to do on a continuum basis. It wasn't just one day it was a continual basis. I will communicate to him at least two or three times a week about what I was doing, how I was doing,

where I was going, what were my plans in the military. So that really assisted what I became actually. So now flipping that to my 17 years and recruiting 17 years. Yeah.

It was one of those things where you had to meet somebody that you never met before.

And you had to talk them into joining something that they couldn't taste, see or feel. And that part was the most challenging at first because I'm telling you to come join Army, where you got a possibility of going to war to defend in your country.

But how do I get you to be able to get comfortable about joining the Army?

So that piece was something I had to figure out. And I got so good at it when we used to go recruiting. I remember one day we walking at the mall. And knowing that when you got to uniform on, and everybody knows you were a recruiter in that area. So they'll, instead of you coming toward you, they'll walk away from you.

So I remember one day, this guy and his wife, I was coming toward him and then they just walked the opposite way. And then I said, "I'm going to trust something different." So I walked on the side of him and we walked all the way to the exit of the mall. And then I walked up to him and I said, "I gave him the card." I said, "Hey, look, man, you know, the whole lot that you walked that way.

You stayed instead." So you might be able to be a soldier. You never know. So I'm not actually going to become a soldier. But here's my card in case you think about it.

So the very next day, his wife brought him into the office and told him that, "Hey, he's going to join the army because he could." And then, of course, I had to continue to talk him and encourage him to be able to get to a point where he felt confident by going to basic training. And I was able to put him in and it was a success story from his perspective and my perspective. So those are the type of things that we was doing in the army as a recruiter. Yes, sir.

I'll be able to get people to see that life is going to change.

But it's something that you can actually accomplish or you can achieve greatness by joining the army. So you mentioned Miami. Was this back when you were a recruiter, Miami?

No, I never recruited in Miami.

I was born in Miami. I was born in, yes, Miami-Nate, date, and no hospital. But I only spent five years here in Miami because what happened was my mom, I guess, I don't know. My mom was here and then she moved back to O'Cella and then that was pretty much it. And then when I saw I got to O'Cella, then that's when I started to figure out certain things.

And like in this place, sports was one of them. So yeah. My leading question was because I was born across the Cosmene Jackson Memorial. I'm like, "It's got to be kind of tough recruiting in Miami." I mean, they just went by Jackson and Randy senior.

Because I'm like, "We are out here living in Miami in the tropical. You all want to single serve." You're already kind of facing some resilience. But you mentioned this success story and you mentioned this wife encouraging to enroll. This man clearly has his life.

He signed up to his married. But he's still in road. He wants to serve. That takes quite a commitment. And you did that, sir.

Yeah.

I mean, that's a part of what a recruiter does.

As a recruiter has the ability to be able to talk. It can make it believable to hate. You can do some of the same things that we can do. All you got to do is just take the leap of faith.

And that's what the young man did because of his wife saying that.

She supported and she pushed him and I supported my push him. And we took him all the way to the finish line. And he was very successful. So I mean, that's a part of being a recruiter. So now it's just totally different than being a recruiter.

But it's still in the same sense of helping our heroes. I mean, helping a young man that wants to join the military, join the military, which is what, you know, I really enjoy doing so now. I really enjoy helping heroes that need to get that disability.

Yeah. I'm sure increased or up, so on and so forth. Before we get into that, let's talk about the legacy you've built. You said your son is, is this the son that's currently being an interviewer and now by Jason and studio.

Yes, that's one of my sons. That's one of my sons. I got five sons.

I got two of them that works for me now.

I actually got three of them that works for me now. So yeah, it is a legacy and they all going to learn the whole process. And so they'll take over the company and I'll be able to fulfill the retire. Right on. That's the dream.

Let's talk about, you know, one thing is recruiting someone else's legacy. Someone else's son or daughter. What's it like recruiting your own son? Well, you know, the challenge came with getting Junior in the army. Because I've been trying to get him in the army for from day one.

And he just didn't want to go at the time. So life changes and situation changes. And once he decided to come down and stay with me for that summer. He was able to see what we were doing. We took him running, we did some push-ups.

And we did some things that would let him know that, hey, this is what the military is about. This is what the army is about. And he decided, hey, dad, I'm going to go ahead and join. I want to join.

So it was a challenge at first because some kids want to be like you.

Some kids don't want to be like you. Right. Unfortunately, he didn't want to be like me from the standpoint of being in the army. But yeah, it was a challenge, but once he joined and the rest was history. And here we are.

So true vet solutions and helping hands for heroes. What is the North Star with these two projects? What is your mission? Well, the mission for true vet solution is simply to help a veteran who has a lowball rating. But I mean, lowball, just say, you have an ability of an opportunity to get up to 100%.

Based on your service to make the disabilities. And it's different from a perspective if a veteran comes in. And he write a letter. He says, well, hey, I got a back injury. I fell off a douce and a half back and 85.

And they may give him 20%. Our job is to make sure that they give him 40% to 60%. Because of the weight that he ripped his statement or he wrote his statement. Or the things that he didn't cover that he should have covered. So our expertise is understanding the language and being able to convince the VA that, hey,

this injury is a lot worse than what you're trying to give him a rating for. When it comes for helping hands for heroes, our primary mission is to help the heroes that can't help themselves, whether they own drugs, whether they own alcohol, whether they homeless, whether they can't find shower, whether they can't find food.

That's our primary mission is to help the heroes that can't help themselves, put them in a better position, in a better place. You know, the big reason why I had to separate you two is because not just because you're a father and son, but because there is a sense of a level of respect.

That you're someone will never entrop to when you're speaking.

And what we're looking for is chemistry on camera. Like, oh, yeah, dad, I don't think we're going to get that from these two. So let me, let's make sure your son's getting this falliety deserves in that room. You're getting this falliety deserve in this room.

So what is, what have you instilled in your son that will be learning in his interview?

That's happening at this moment. What do you think he's saying about you? Let's put it that way. I can tell you he has to, he has to utmost respect for me. Absolutely.

He understands who I am. He understands the things I endured to get where I'm at. So I think that his take on me is that I'm his father. I mean, I think that would probably be it. That's enough.

Yes, sir. Because I didn't have a father, so. Yeah, you know, did I? So that's enough. Talk about that connection with your sons or son, where I don't have any children yet.

But I almost feel like eternal life is literally looking at your son and going,

I can see myself in you and feel life.

Is that how that works, sir?

And letting me. Well, I mean, again, I got five boys.

So I want to, when I tell you that it comes in different shapes,

different sizes and different aspects. The good thing about it is that all of my kids are very positive and they are thriving. All of them that that has graduated high school has attained some type of degree whether it be bachelor's masters.

So they're very positive people. And I attribute that from from my upbringing from the military. So from the army to having kids and being able to raise kids. That are positive and that's accountable. I attribute that to the things that I learned to know of me.

Amazing. We're going to swap seeds at one point with your son.

What do you think he's going to say about you when I asked him the million dollar questions

that I'm asking today?

Well, I think that it'll be down the line of the same, you know, thing.

But one thing he would tell you is that I'm very structured and I mean what I say and I'm very demanding when it comes to getting the job done. Certainly he has a job that he has to get done and we won't accept failure and that he will get it done. So how about him being the CEO of Helping House of Heroes?

We will build the facilities and we will help us many veterans as we possibly can. Sir, Tracy, what do you, what will we learn about you in your episode of Operation CEO? Well, I think the biggest thing you'll learn about me is that the mentor that I had in the army changed my way of thinking, changed my heart, changed my mind and changed what I do today. He still has an impact on me from 1987 to present.

So I was very appreciative to have a mentor or a male figure in my life at that point. So you learned that I have mentored hundreds of male and female to be successful in the army because I know sometimes we just need a little push or we need a little assistance or a little motivation. So you will learn that I'm very appreciative of being able to help folks to get to that next level. Great on.

So what's next for you, the moment you walk out that door besides filming your interview, what happens next? Well, there's a lot of things that we have planned again. We're trying to reach as many veterans as we can. So we're going out to Vegas next week. I'm going to have a Christmas party.

We got about a hundred and twenty folks that were flying in and I'm going to celebrate them for doing such a great job.

Helping the veterans, as many veterans as we have helped. They're all over the last year. So we always come back and tell all of our team members that, hey, thank you for helping us.

Many veterans as you can because that's what it's really about.

If it wasn't for heroes, then we wouldn't have a job. If it wasn't for the people who serve, we wouldn't have a mission. So and he continued to move down the process of helping us to handle heroes. Tracy Glover from one Miami into another. It's been quite an honor to just be amongst your energy and I appreciate you being so flexible even though it was a little jarring.

This is just part one of this podcast. Part two will actually be your son. And the magic of editing, we're going to piece us off together and Harry's going to have a good old time, but it's going to sound amazing. So I appreciate your flexibility. How can people learn more about you? What's a good website that can find you at? So I don't have a website in general other than the website of the company, which is TrueVetSolutions.com. Great.

Just like a sound, TrueVetSolutions with S.com. Fantastic. All right, no brother. Well, I appreciate your time, man. Thank you. Thank you, Tracy.

And without this is Tracy, I'm Reagan's here. And this is just part one of this podcast. And we are inside success. [BLANK_AUDIO]

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