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What A.I. Is Actually Doing to the Economy

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As artificial intelligence becomes more advanced, people are getting more nervous about how it could change the economy and their jobs. Ben Casselman, the chief economics correspondent for The New Yor...

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I'm David Markazie and I'm Lulu Garcia Navarro and we're the hosts of the

interview from the New York Times. David and I have spent our careers interviewing

some of the most interesting and influential people in the world which means

we know when to ask tough questions and when to just sit back and listen. And now we've teamed up to have these conversations every week. We'll try to reveal something about the people shaping our world. And we'll get some great stories from them too. It's the interview from the New York Times. Listen wherever you get your podcasts. I want you to fill in the blank for me. Okay. So I feel blank about

AI. I feel mixed feelings about AI. I feel anxious about AI. It's a love-hate

relationship for sure. Completely conflicted. AI is amazing and it's making me a

better writer but it's also taking my job away. From the New York Times, I'm Zollin Cano Young's filling in his host. This is the Daily. As AI becomes more advanced, people are getting increasingly nervous about how it could change the economy and their jobs. I'm seeing a lot of job loss because of it. It's a threat. It's my profession. I really have to rethink what I do for a living and

probably do something else. Oh my God, this thing is going to take my job and not only is going to but actually did. But for all the anxiety, what AI is actually doing to the economy remains pretty murky. Seems like it's taking over. Being

me today, Chief Economics correspondent Ben Castleman on why AI's

impact has been so hard to pin down and what we can learn from the tech disruptions of the past. It's Monday, July 27th. How are we doing? Well, appreciate you doing this. Yeah. Excited to sit down for this. Excited to be hosted by you. I'm trying to accumulate as many daily hosts. Like Pokemon.

It's exactly. All right. Just going to jump in. Let's do Ben, I'm picking up on a lot of anxiety when it comes to how artificial intelligence will impact our economy. We know from polling that about 70% of Americans think AI

will lead to fewer jobs. So as someone who talks to economists every day, how

much of your time is being taken up by this question of how AI will impact the

economy. I think it is arguably the important question. You know, we talk all

the time about tariffs and oil prices and you know, all of these shocks that are hitting the economy and those are all of course incredibly important issues. But I think it's very possible that if you and I are sitting here in five years or ten years looking back on this period, that the thing we'll be talking about is AI and kind of the early signs of how it was affecting the economy. I don't

think we know what that conversation will look like. I don't think we know what big change we will have seen. But it certainly feels like this is the moment where it's all starting. Right. This is interesting because, you know, sometimes I feel like we hear AI is going to be a godsend to workers. It's going to make us all 100% more productive or it'll wipe out all white-collar jobs

entirely. What do you make of those predictions? So I think there are a couple of

answers to that question. One is that it's early. We're still figuring out how to use this technology. It's still being rolled out. But beyond that, we don't even really know with confidence what's happening now. You know, predicting the future is hard. But even knowing the immediate moment is difficult because our economic data really wasn't designed and isn't up to capturing a change that's

happening this rapidly in anything close to real time. Can you explain that a little bit more to me? Why don't we do? Well, I mean, so let me take a simple example of this, right? We get the monthly jobs report and we talk about how many jobs were added or lost in the economy in a given month. If you go and look in that report, the next time it comes out and you want to look at what

happened with tech jobs. You will not find that anywhere in the report because we don't break out tech as its own industry. These industry categories were established literally decades ago. Tech is kind of sprinkled between a few different categories. Some of it's in the information sector, which also includes newspapers and includes us. Some of it is in professional services. Some of

it's in manufacturing. So you couldn't go and say, what impact is this having on tech?

You all are not even talking about AI.

doesn't even track the tech industry. I mean, if you get into the weeds

enough and you look closely enough, you can start to tease it out, but there's

not like a line in that report that says it. We've heard a ton about concern about what this means for recent college graduates. Well, we don't reliably track what happens with recent college graduates on a month to month basis. And our data infrastructure kind of isn't up to doing that at the kind of speed that we want to know right now. That does seem like a big

oversight. So if government data isn't the resources and the way that we're going to get this clarity on AI, where did your search bring you next? Well, I mean to look first of all, I want to be careful saying oversight. Yeah. The economy changes quickly and we can't just sort of spin up a new measure every time something changes in the economy, right? So there's a reason we kind of

track this gradually over time. Okay. But we are seeing a lot of efforts to use data from the private sector to help measure this in something closer to real time. You know, we have ADP, which handles, you know, payroll for many big companies. They're putting out data and economists are analyzing that linked in indeed other companies that collect and produce a lot of data about what's

going on in the labor market. They're putting out reports and economists are

diving into all that. The problem is they're all telling different stories.

There have been very credible reports out recently from serious economists who have done careful work that show we're seeing losses of jobs for entry-level workers in AI exposed occupations. And you look at that and you say, here it is. Here's the canary in the coal mine. Here's the sign of AI starting to wipe out jobs. And then somebody else comes along and puts out a

report using good data, careful methods that says, aha, the companies that are adopting AI the most quickly are adding jobs more quickly than other companies. So you may have different private sector companies trying to track AI but they're coming up with takeaways that seem to be a polar opposite at

times. That's right, which I think maybe isn't that surprising considering

how quickly this is moving and how quickly this field is developing. But I do

feel like there are some companies who are already raising their hands and saying AI is changing my business. Amazon has just announced it's cutting 16,000 jobs worldwide. It's the latest round of mass layoffs as the Seattle Amazon you cut thousands of jobs in the past year. They say today, I block the payments company as another company announced plans to lay off almost half its

workforce. CEO Jack Dorsey pointed to AI saying intelligence tools have quote change. What it means to build them by the company. Help me make sense of this because I do think we are seeing these big almost announcements that seem like warning signs from these companies. That's exactly right, right? We're hearing these big announcements of layoffs in some cases directly tied to

AI. When I talk to economists, I hear a lot of skepticism about those claims. Companies right now are being rewarded by their investors for making big claims about AI, right? Any company that says, you know, we're making big AI investments, we're making big gains or stock price goes up right there. The VC money floods in. And so if you're CEO right now and you're thinking maybe I

overhired a little bit a couple of years ago, maybe I need to make some cuts. Boy, you are incentivized right now to say not like, oh, I screwed up. I hired too many people. It's, oh, AI has made me more productive. Oh, this is interesting. So you're saying it's likely that AI could be a convenient scapegoat for these companies. Yeah, we're looking to be a little less cynical about it in

some cases. AI may be one factor among many. Your business has slowed down a little bit. You're trying to rethink how you do things and then AI is also creating some opportunities, but it's better to talk about the AI part of that than the other part of that. That's different from sort of saying, hey, I'm just going to, you know, lay off a whole bunch of workers tomorrow because AI can do it

today. Okay. So when it comes to measuring AI, government data is outdated, and private sector data is muddy. We can't fully trust the companies. So what do

we know? So I think we know two things. First, we know this is moving incredibly

quickly. We know the technology is developing really rapidly. We know that companies are adopting it really rapidly. And when I talk to not just sort of the boosters in Silicon Valley, but talk to corporate leaders across industries when I talk to economists, right? There's sort of increasing confidence that this is going to

Have a real impact on our economy, our labor force, our lives.

we just actually a few days ago, got a statement that was signed by around 200

economists in which they warned that this could be an unprecedented transformation

of our economy larger than the industrial revolution, but unfolding over a

vastly shorter period of time. That's a pretty big deal. But the second thing we

know is that whatever that effect is, it's subtle so far. If AI were already wiping out huge swaths of jobs, we would see that in our data, right? Our data is not perfect, but we would know that. And so whatever effect is having it subtle right now. And that may sound surprising, right? I'm saying on the one hand, it's going to be this huge thing, on the other hand, we're not really seeing anything of it yet. Yeah, how do

you square those? When you actually look at the history of this, it's not that surprising, because if we look at the way technology gets rolled out in an economy, it often follows a pattern that economists talk about as a J curve, literally is just referring to the shape of the letter J, right? It drops down and then it shoots up. Following you. The idea here is, when a new technology rolls out, companies initially have to

like try to figure out how to use it, right? We're all trying to figure out how to use video conferencing technology in the early days of the pandemic. We're all trying to figure out how to use the internet when we go back to the 1990s and nobody's really sure how to use it, everybody's fooling around with it. They think it's going to be a big deal, but they don't know how yet. And then at some point, companies start to figure it out, workers start to figure it out,

and all of a sudden productivity starts to go up. But we may right now still be in this scoop part of the J, we're actually, if anything, it may be making us less productive in the moment,

even though it will have this big positive effect on our productivity and then maybe ultimately

on our jobs down the road. This kind of tracks, as I'm even hearing you talk, because look, I cover the White House, and I'm just starting to explore with some of these tools, and I'm not very good at it. I feel like at times I'll try to look up an old speech or use a eye to form a contact list, and eventually I get sick of it, and I actually just go back to making calls. But it sounds like what you're saying is we're just at the beginning of this process.

And maybe over time, people like me even novices with technology will learn how to actually use these tools, and then hopefully in my case, productivity will follow. You start to figure it out as an individual, and I'm in the same place on this, by the way, and companies start to figure out the very relating to me a little bit. But companies also figure out ways to reorganize work. They start to say, "Okay, you know, we don't need as much of this. We need more of this new

companies pop up that are built around this technology from ground zero." And all of a sudden, we start to have these real economic impacts that hit once we've sort of absorbed this technology. And that's where we could see big productivity gains, but also where these concerns about job losses and other disruptions start really taking hold. So I guess the big question is, like, what is the rest of this day look like?

So I think the best way to answer that question is rather than trying to predict the future

is to look back at the past. And I've been spending a lot of my time looking back at one particular period, which is the 1990s. We'll be right back. I'm Jonathan Swan, I'm a White House supporter for the New York Times. I have a pretty unsentimental view of what we do. Our job as reporters is to dig out information

that powerful people don't want published, to take you into rooms that you would not otherwise

have access to to understand how some of the big decisions shaping our country are being made. And then painstakingly, to go back and check with sources, check with public documents, make sure the information is correct. There's not something you can outsource to AI. There's no robot that can go and talk to someone who is in the situation room and find out what was really said. In order to get actually original information that's not public,

that requires human sources, and we actually need journalists to do that. So as you may have gathered from this long riff, I'm asking you to consider subscribing to the

New York Times. Independent journalism is important, and without you, we simply can't do it.

Okay Ben, as a 90s kid myself, I have a high top fade. I love the 90s. I don't want it to end, but tell me why we should look back at this time to understand something like AI. So I'm a few years older than you. I think. I remember... I'm not gonna age you, Ben. Yes.

I remember the 90s well, and this was a decade where we had two really big co...

forces hitting the economy at the same time. It spans the globe like a super highway.

It is called internet. It feels a bit like every day human fellowship,

but it's bigger and more precise. The first of those is the internet.

This was the era of dial-up. Welcome, AOL. You've got mayo. Of kind of the early days of getting online. It's tapped a yearning to connect. To talk with the world about art, music, sex, guitar, construction, conservative politics, grief. And it's interesting to talk about that now in the context of AI, because we think back on the internet, right? And we think of it as creating this whole new industry. The marriage of mobile phone and internet technology,

which is working the world's stock markets into a fever of anticipation. Setting the stage for tech as we know it, setting the stage of entryly for

the mobile web and iPhones and apps and all of this, right?

Every business, no matter how large, no matter how small, we'll be on the internet in the year 2000. It created all these jobs, but it also wiped out lots of jobs. Goodbye. We used to have typists, right? We used to have typing pools and then later word processors, right? Before word processor was a program, it was a job. We had whole categories of jobs that have been wiped out or dramatically reduced. We don't have nearly as many travel agents as we

did before the internet, before we could all go and book our flights on orbits or expedire, whatever it is, right? We had to go to the bank a lot more before we could do it on our phones.

We eliminated a lot of jobs, but we don't remember it as this mass job loss. Why is that?

Because it happened gradually and it was diffused across the economy. This is not a story where

one day they walk in and they fire the whole typing pool. It's not, you know, one day we stop having travel agents. It was that as companies figured out how to use this technology in different ways, they started to change these jobs. People were later in their careers, had time to sort of wrap up their careers and retire. People who were earlier in their careers had time to learn new skills or to change direction, right? To say, hey, maybe this isn't the career that I want to go into.

Maybe I should go in a different direction. You had time to pivot. You had time to pivot. You had time to see the writing on the wall and to say, hey, maybe I should go to college because that's the direction that the economy is moving in. It wasn't like every company in this town. I'll shut down at once and now where am I going to go? It was spread out and gradual enough that people had an opportunity to react. And so we don't have these mass job losses. We have job shifts that

people are able to react to over time and to pivot into new areas that have more opportunity. And we look back now and we remember this as this period of growth and opportunity. Even though it was a period of tremendous disruption and uncertainty in the moment. Okay, this is fascinating. It seems like what you're saying is the reason we look back on the internet revolution as not a time where jobs were lost in entire fields were made extinct. The real reason for that,

the real factor seems to be time. I gave them time to adapt. It gave them time to adapt. So now the question would seem to be, just how fast is the AI transition going to play out

and will it be so fast that people can't pivot? I think that's exactly a question.

And it is what will learn over the next few years, but we don't know the answer to that yet. But it does seem to me particularly as we sort of compare these two periods. Like the internet was a tool to workers. It's a tool to us now, right? But when I talk to people in Washington, when I talk to just friends around the country, they're not worried about this as a tool. They're worried that they could be replaced by AI. So how do we make sense of that as we compare

these periods? That is the fear. I don't think we know yet that that's the reality. Okay. Okay. AI at this point, for the most part is a tool. It's a tool that workers are using in different ways. They're finding it more or less useful. But for the most part, right, you're talking about starting to explore using AI in your work. Right, but there's not an AI White House reporter right now. And so we don't yet know whether AI is really going to take

my entire job or somebody's entire job. I don't think AI could ever take your job or my job just going to put that out there. But don't let me interrupt you. As we go through this part of the J, as companies and workers start to figure this out, we'll get a better sense of whether does it

Replace some of these jobs?

that is sort of the core question right now. Okay. I will say thus far you are doing a great job

of explaining this. Not a great job in lowering my blood pressure and anxiety levels on this topic.

But that was the good news conversation. Wasn't even gotten to the bad news example. What's the bad news example? So this is the second big force in the 90s, or it starts in the 90s and picks up steam in the 2000s, which is the so-called China shock. By adding China to the WTO, we strengthen the organization. By further integrating China's 1.2 billion people in one trillion dollar economy into the world market network.

This is this period where we open up trade with China. Of course. And all of a sudden, we start to see this rush of competition that leads to huge job losses in particularly kind of the southeast

in the Midwest. And here's what we know right now, Thomas Fullford, it's just a plan to see you,

or close by mid-July. The company will move that plan's production to affect me. Chris Jamal is what was left of the old pillow text plan early this morning. It took more than a ton of dynamite. How many mills an ounce this morning? It is shutting down two of the counties for plant. The closings at plant in cliff-fried and Florence mean the loft hundreds of jobs.

But I think the critical thing to recognize there is that this was a fast shock. We go back

to time. We go back to time. More than 800 jobs have been lost and that's just since December. This is where we see entire factories close up, entire industry shut down in a matter of months or years. My whole family worked here and I got a job here and everything is the same shit name. Right now things don't look too good. The unemployment rate in the county will probably approach height of nine, maybe even 10%.

And as I think about this time period, Ben, I'm also thinking about entire sectors that just collapsed, right? You mentioned before how the internet revolution not only was gradual, but it was broad. I'm thinking about the town in small town America that relied on one factory and during this time period, that factory went down and hundreds of not thousands of people lost their jobs

and entire communities basically collapsed. I mean the ripple effects were really severe during

this point in time. That is exactly right. It was fast and it was concentrated. So take Hickory North Carolina. This was a center of furniture manufacturing, right, in the 20th century. Well we open up trade with China and we get flooded with cheap furniture from China. Hickory can't compete. The factory shut down. We see tens of thousands of jobs lost just in the Hickory area in this one industry, tens of thousands, tens of thousands. And what happens when that hits in one

area? Well, think about all the other jobs that depend on that, right? Those workers are shopping in the retail stores in the area, right? They're sending their kids to the schools in that area. They're eating at the restaurants in that area. All of those industries get hit as well when we get this kind of concentrated shock. You can't even move out of the area because who you're going to sell your house to? That's right. Why would I want to buy that home if I'm going to an

area where the main industry that the community relies on has collapsed? That's exactly right. And so we see this in Hickory but we see this in communities all across the country that has these

really powerful impacts and these lasting scars. And Ben, I think we've reported on sort of

either sides of this, right? The stakes of this moment are really severe. We're not just talking about economic impact. We are also talking about communities that had addiction levels rise, rooted in that unemployment problem. This brings us to the opioid epidemic. We're talking about also an impact on our political system as well. The grievance-filled politics that we have seen with a certain forgotten America rooted in this idea that these communities that relied

on these certain industries found themselves without work because of this major disruption. Yeah. And that would something that was happening in a relatively small industry, in a relative handful of parts of the country. Think about what this could look like if it's something that is playing out across a much broader swath of our economy. Right. So that's the scary version of how this AI thing could go down. You're suggesting it could look like a very quick collapse of industries

that are vital to certain communities, vital to people. Yes. Do both of these models the internet revolution and the China shock seem equally plausible here, Ben? So I think there's a long-term

Question and there's a short-term question.

this is going to end work as we know it. We're all going to be, I don't know, sitting on the beach while the robots do everything for us. Maybe that's possible. I don't know, but that feels like science fiction feels very sci-fi movie. Right. And when I talk to economists, they have a tendency

to kind of roll their eyes about this. That's never the way this has worked out in reality. Right?

If you go all the way back to the Industrial Revolution, right? We had people talking about like, aha, no, you don't have to work anymore. And I guess what? We're all still working. The concern

that I hear from economists is much more about this nearer term, these incredible disruptions.

And so if this plays out gradually and if we have time for sort of new industries to be created, new jobs to be created, first to figure it out and, you know, younger people to start to pivot, older people to wrap up their careers, the way we did in the 90s period, right? Then this transition no doubt will be painful for some individuals, but could be, you know, pretty good for the economy as a whole. If it happens in a way that looks more like that China shock example, where we see

whole categories of jobs wiped out more or less overnight, where it's not clear what direction you should go in because all the other careers you can imagine are also getting wiped out. That is the kind of disruption that could be really painful, not just for some individual workers, but for the economy as a whole, with all of the kind of social and political implications that we were just talking about. You know, even with the uncertainty we established at the top

of this, you have by bringing us to the 90s outlined that there are some lessons from significant disruptions in the economy that we can draw from. We can draw lessons from the past.

So our policy makers acting on those lessons, I think policy makers are starting to grapple

with those lessons, which is not the same as saying that they're acting on them. You know, we're starting to kind of see this process play out both at the political level and at kind of the Washington think tank policy level, we're starting to see some discussions in Congress and in state capitals, but I don't think we've seen anybody from either party, kind of lay out a comprehensive plan that anybody thinks is really going to tackle this in a big way. I think many would find that

concerning. I mean, what should we be doing when you talk to economists, what do they say? Well, so when I talk to economists now, what I hear from them are a few sort of things that we really need to be tackling. One of them is this measurement question. Can we improve our ability to track this? Can we develop new tools to allow us to measure this in more real times that we

actually know what has happened. We know which workers are being affected and where they are and what

is happening to them. Identify who may need help the most and then go and help those people. But first,

you got to identify which sectors are going to get hit. That's exactly right. Then the question becomes, okay, now what do we do to help whoever is being affected here? Right. When I talk to economists and policy experts on this, one thing that they say is, look, given the uncertainty, step one is to shore up some of the existing systems that we have. The U.S. has an unemployment insurance system, but we all learned during the pandemic how rickety that unemployment insurance

system is. It was incredibly helpful for a lot of people, right? But it was also at a fundamentally pretty broken system in a lot of ways. We developed in the 1990s and further back trade adjustment

assistance. It was meant to help workers who were displaced by globalization, but it never really

reached a lot of the workers who needed to benefit. So there are a lot of policy experts. Now we're actually looking back at the lessons of that period and saying like, how do we make sure that we design programs better this time around? And then there's, you know, do we need to have some sort of totally new program that deals with AI specifically, right? Maybe that's the government taking stakes in companies to create, you know, some sort of sovereign wealth fund that allows

everybody to benefit from AI. Maybe this is some form of universal basic income where instead of working, people are getting checks directly from the government and industry world. None of that is anywhere close to an actionable policy right now. But it shows you sort of the extent to which people in Washington, people, you know, in capitals, frankly around the world are starting to grapple with sort of the potential impacts of this technology and the possibility that maybe we need

to take a totally different approach to policy. Okay. So we've been talking about what policy

Makers should do, but those listening might be wondering, what can they do, r...

individual supposed to do for those with kids? What are they supposed to tell them?

I think that that in many ways captures sort of what is scariest about this moment.

If you think back to that 1990s period, there was a sense that you did know what you should do.

You should go to college, you should pursue these new burgeoning careers and look that did not work out for everybody. We know that, but there was some sense that this is the direction the economy is moving in, go that way and you can do okay. We don't have an answer now to that in the same way. There are no doubt going to be new jobs that are created through this AI innovation,

but we don't know what they look like yet. I don't know what to tell somebody to go and

major in today or even whether to go to college or not to go to college, those calculations are changing in ways that we don't fully understand and because we can't give clarity, it's inevitable that people are going to really feel like they don't know what they should do and where this has had it. Well, it sounds like for at least the time being we will have to embrace the uncertainty. I don't know that we have much choice.

Thank you Ben. Thanks so much for having me.

I think AI has the chance to revolutionize everything. We're not ready at all.

You know that one guy from office space who says I'm a people person,

we're all becoming that, I think, we're just taking specifications from business people and feeding it to the AI these days. Six months ago, I wasn't sure when I was going to retire, but AI has actually accelerated that a little bit because things are changing so much at work. There's a part of me that's like, you know what? I'm ready to end right now. I've got grandsons who are in fifth and seventh grade coming up and I wonder what they're

going to be doing when they get to college or they're going to, you know, our certain choice is going to be gone. Well, in Brooklyn, we say, what do you got though? You got it. It's here.

We'll be right back. Here's what else you need to note today.

On Sunday, firefighters continue to battle fast moving and fatal wildfires in Spain and France, forcing the evacuation of more than 300,000 people. So the fire itself and it was mostly conflagration, yellow flames, five, six stories high, whole area, forest, on fire. The fires come amid extreme heat and dry conditions across Western Europe with another scorching heat wave expected this week. And the Trump administration decided against a major escalation in the

war with Iran over the weekend. The times reports that President Trump was motivated to pause the military assault in Iran in part because of dwindling military stockpiles. Is America backing away from a larger military attack? Because it's military stockpile has been depleted? Well, look, we have to take a step back here and that a lot of stockpiles were depleted not only from what we gave Ukraine over the last however many years, four or five years and the administration

inherited in an interview with Meet the Press, the U.S. Ambassador to the United Nations, Mike Walts, was pressed on the vulnerability. No, I want to be at this moment. I want to be crystal clear. The U.S. military and I've verified this every which way has everything that it needs to conduct this campaign as effectively as it needs to be and I have to tell you the people that are leaking this nonsense deserve to be in jail. Walts also acknowledged that there might be

more American-wise lost as the fighting process. Today's episode was produced by Jack Disodoro, Diana Winne, and Eric Crupke, with help from Caitlin O'Keefe. It was edited by Annie Minoff and Paige Cowett, with help from Patricia Willens, fact checked by Susan Lee, and it contains music by Alicia Butte-Youtube, Marion Lazzano, and Diana Wong. Our theme music is by Wanderley. This episode was

Engineered by Chris Wood.

I'm Gilbert Cruz. This week on the Booker View podcast, I think it's time to talk about some of our

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What I think makes this a great book, a best book, is. Listen to the book review wherever you get your

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