[MUSIC]
>> Byron Tau, welcome to the show. >> Thanks so much for having me. >> My pleasure, my pleasure. So, like I said, I heard about you in an earlier episode. Your book got shouted out, and so it took us a couple years, but here you are.
>> Well, glad to be here. >> But yeah, it's good to have you here.
So, you know, so we're going to be talking about basically digital surveillance, what they do
with all that information and all this stuff, and this can be kind of a dry subject. So, I just kind of want to preface it before we get going. If you heard about this pricing surveillance. >> Yeah, this is a new thing where essentially companies are trying to figure out what the maximum is that you're willing to pay, and try to extract as much money from you as possible through
all the data they collect about you. >> So, I just want to pay in a picture real quick, you know, because you get a lot of people and they're like, "Ah, what is it matter about? What are they?
“I'm not trying to hide anything," or, you know, and so, I know Walmart is, I think there's”
another big company too, is it Amazon? >> I'd be surprised if most big companies weren't at least thinking about some of this stuff.
So, basically Walmart is, they want to do surveillance on us all, and figure out the maximum
amount you're willing to pay. And so, just, here's a little scenario, you pull into Walmart, they got the flock cameras, flock cameras talk to the internal cameras, they all talk to each other, and then they're going to have these digital price tags on all the products inside the stores that appear when you look at the product.
Well, I mean, just through facial recognition, your phones, all these other things, those cameras and these data systems are all going to be able to talk to each other and display the price that they think that you specifically are willing to pay for each individual product within the store. And so, it just falls into this mass surveillance hysteria that everybody is getting extremely
concerned about, and so, this is some of the stuff that we're going to talk about today.
“>> Yeah, I think companies, generally speaking, for many, many years now, have started”
to see consumers as data, right? They want to know about you, they want to know about your purchase journey, they want to know about your background, they want to know about your interests, and they use all of that to, historically, they've used it to target you with advertising. But increasingly, we're at an, we're in an environment where there's enough data out there
about you, and there's enough of a consumer profile out there about you, whether that's stuff you put out yourself or your purchase history or things they're inferring about you. But yeah, companies are going to be able to start making pricing decisions based on all the stuff that they know about you, and that's a lot.
It's just crazy to think about, you know, you go, you go to the store and it's, you think it'd be the same price for everybody, no matter how much money you make, no matter any of that.
“But I mean, it's basically, I think it's all going to be individualized pricing based”
up, well, car your drive, what you bought on the internet, all of these, what you're wearing, everything, where you live, you know, and they'll talk to the stores so that they can charge you the maximum amount that they think you're going to pay. And, you know, just going through the outline and doing some research on you, I mean, you know, I did not realize that I knew that the marketing agencies, you know, that
that collect all this data would, I know it was horrible. I thought the government kind of had their own arm in this, but it sounds like they don't really need their own arm because the marketing agencies have collected all the data from your phone through the apps, through your tires, through the vacuums, through TVs, through everything, they're just, they're so good at collecting that they just take the block of
it and sell it to the U.S. government. Yeah, that's right. And this has been going on for a while, but it's accelerated as we've all started putting more and more information about ourselves online. So this originally started with stuff like, well, you know, these data brokers will
collect your property, history, like who, you know, who brought, who bought a certain house, they might get a little information about your mortgage. They might at some point have started, you know, getting consumer lists, right, where you the kind of person that's subscribed to a magazine about pets or cooking or guns. And so they gradually started amassing more and more information about people, right up to
the current moment where they essentially can, you know, track a lot about your browsing history, they contract a lot about your movements through the world. They know how to link
Your social profiles to your real identity.
a ton of corporate data out there that consumers are voluntarily handing it over in many
cases and that if they just open their wallet, they can often get information that they would otherwise either be forbidden from getting because, you know, you've worked in the government, there are all sorts of rules and regulations about when you can target people and, you know, how you can target people. But if you buy the data on the open market, some of those rules go out the door. And so, yes, this is a phenomenon that's been
increasing in recent years and is only going to keep increasing as long as we keep pouring data about ourselves on to the web.
“Well, that's what we'll be talking about for the majority of the day. So, let me start”
you off with an introduction though.
Byron Tao, you're an investigative reporter currently at pro-public up following your tenure with political and the Wall Street Journal. You're the author of Means of Control, which focused on surfacing the intersection of corporate data gathering and government surveillance. And just this past May, you won the 2026 Pulitzer Prize for international reporting regarding an investigation into mass surveillance tools built in Silicon Valley, advanced in China,
and brought home for secret new uses by the Border Patrol. Congratulations on that, by the way. Thank you. And so, before we get started a couple of things to knock out her a real quick, I have a picture on account. They've been with me since the beginning. We've turned it into one
“hell of a community. I think it's almost 200,000 strong now. And so, they get the opportunity”
to ask every single guest a question. Okay. This is from Jesse Martin. You're reporting his show in the commercially available location data can map the movements of phones around military installations, intelligence facilities, and the homes of the people who work there. If a foreign service can simply buy that from an ad broker, has the concept of op-sec for operators and their families already collapsed, and does anyone in government
have a serious answer for it? That's a great question. And I think even in this current conflict in Iran, we've seen reports out of SENCOM that the Iranians may have indeed targeted American soldiers using commercially available data. This is a really, really hard problem to solve. There are some solutions. There are sort of hardened phones. There are rules you can put in place, but they're very, very difficult. And it takes discipline. It takes discipline
from the leadership of the military. It takes a certain amount of technical expertise, right? It's not just putting your phone in airplane mode. There's a lot of different things
“you need to do to to harden a device and to make sure that operational security is maintained.”
And, you know, it requires understanding a bewildering array of data that's collected. So, there are people that are working on this problem. There's probably not enough people that are working on this problem. But it is a serious and ongoing threat to the people that go overseas and serve our country. Is there, I know the FTCs getting involved in the surveillance pricing stuff, but is this, is this even a discussion in the US government right now as
far as just for a civilian standpoint? Yes. So invasive. So, I mean, I think historically, I think the government, and I think this is, you know, leading members of both parties have not wanted to really interfere in the internet at the very beginning, right? Because they thought it was going to be this tremendous tool for the advancement of human flourishing and freedom and commerce. And they thought that onerous regulations might interfere with
that. And that was a reasonable position to take, you know, 20, 30 years ago. I think as we've seen the internet mature, we've really seen a lack of serious policy discussion about what the rules should be around consumer data protection. And we've seen a real leadership vacuum in Congress. I mean, you know, the internet's 30 some years old at this point. And, you know, we're the last remaining major industrial democracy that does not have a comprehensive privacy
law. We have a patchwork of different laws that are state by state. We have some executive orders that have been meant to deal with some of this from a purely national security basis, right? Like trying to stop TikTok and other data flows out of the country. But writ large, I mean,
our lawmakers, our political leaders have never really written rules of the road for digital
services. Wow. You said we're the left, we're the last one. That's something you hear scholars say. But essentially, I think that's correct. That at a national level, we're the last real remaining, you know, major democracy and major economy that doesn't have a privacy law that applies across the board to digital services. Yeah, I think that's true. Well, I mean,
Just, you know, for our previous discussion before we even started this, I me...
thinking about it now. I mean, I wasn't even planning on going into this, but I mean, you're,
so right now you're working on how foreign governments, specifically Iran, but there's a lot of other ones I'm sure are buying the data from U.S. marketing firms about us and targeting U.S. soldiers, operatives, state department personnel overseas. Can you take it? Yeah, I mean, it's something I'm
“interested in because it grows out of my book. But there was a letter, I think a few weeks ago,”
or a few months ago, from Senator Ron Wyden's office, and he asked the Pentagon straight up, are there any reports that Iranians had targeted American soldiers? And the Pentagon answered that, yes, they had received credible intelligence reports saying that Iranians had used commercially
available information, information collected from data brokers, to potentially target U.S. soldiers.
They didn't give a tremendous amount of detail, but they said they had received that reporting. And so, yeah, this, you know, I've focused in this book primarily on what our government does with this data, but this data is out there and it's available for sale. And our adversaries can and do buy it. You know, there've been, there've been reports of other foreign governments getting this information, particularly Israeli companies. And, you know, Israel is an ally of the United States,
but it would not be at all difficult for China, Russia, Iran to obtain the exact same data that we're talking about here. And Senkham seems to believe that it's at least credible that it was used to target Americans. Wow. Do you have a hard and phone? I do not. I do use a privacy for a sell carrier, and I do put my Apple phone in lockdown mode. But, you know, being a reporter,
“you have to balance the need for contacting people with putting your phone number out there in”
many instances and trying to encourage the public to deliver you tips. And so, I try to, I try to get a balance with my own personal security. Why got you a present? Oh, yeah. I sure did. So, here you go. Oh, thank you. You're welcome. This is a hard and phone. Should I open it now? Go ahead, open it up. All right. How do I do this? Oh, boy. You're going to have to help me. Oh, boy. There we go. Oh, there's a snap.
Tell me about this. All right. So, I'll tell you about that. So, you wrote about a company called Glacier. I did in your, in your book. And I wound up going into business because this is with Glacier because this is something I've been extremely concerned with. My podcast got a little political. I've been now on the fillet with heads of state and all these other people. I'm ups used to work for the agency. I, I get paranoid about this stuff. So, anyways, I reached out to them
because I didn't want all these people who have my numbers. I don't know what they're sucking out of my phone. Talking to people like you, talking to former colleagues and what's what's been sucked out of the phone. I wanted to harden phone for everybody on my team. So, I reached out to some former colleagues, you know, about what's, what's the latest and greatest harden phone. And they pointed me towards
a company called Glacier. I wanted to go into business with Glacier and, but first and foremost,
I wanted their product. Well, their product is awesome, but it's $10,000 a phone, roughly, plus another double that for the service. And so, I lost interest and I said, look, I want something that we can do for everybody that, that everyday consumers can, can, can afford. It's not, nobody can afford this. And so, we developed an application that takes a lot of the best features out of the phone and put it into an app. And the app's called Glacier. And so, basically, in a nutshell,
“what Glacier does, I think you're going to love this. One, burner numbers. So, my number gets leaked”
all over the internet. I'm sure you're a number. You know, if you're an investigative reporter, you know what that's like. And so, we created, you can get up to five burner numbers. And so, what that is, you know, you pass your number out. It starts getting leaked. You're getting spam. You don't want your hotel, the pizza place, the political campaign. You donate any of that stuff. The non-profit that you do, everybody selling your shit constantly. So, you hand out the burner
number. When you, when you, when you come to the realization, it's been compromised. You burn the number. You get a new one. You can pick any area code in the U.S. Then the other thing we did is we did
Secure DNS, you know, which keeps the applications that you're not using that...
your information, where you are, what you buy, who you're with, all that stuff. It keeps that stuff localized on your phone and blocks it from being uploaded and sold to the marketing firms or the U.S. government or foreign governments. And then the last thing that we did was we put the secure, we put a VPN in there that's, we don't hold any data other than the email that you
“sign up with. And they're all American VPNs. So, that's what we developed and we made the app”
is simple as you could possibly imagine. Basically, the real winner in there is the burner numbers
and the DNS. So, that's built into a commercially available app that most consumers can get without dropping $10,000 on a secure phone. Yep. And it's super simple. You, I mean, you connect to the DNS. You shut the app off and it is done. You don't ever have to open it again. So, can I ask you a question? What's your experience been like with the hard and phone? Because like you mentioned, I did talk to Glacier and writing this book and a few other people who made hard and phones.
And one of the things they said that the challenge was you have to make a hard and phone that
people want to use, right? Because if you have a hard and phone and it doesn't work in all the normal
ways that people want to use the cell phone, then they end up just getting a non-hard and phone and carrying both of them around together. And then you've defeated the point of the hard and phone. So, what's been your experience like using the hard and phone? Does it do everything a normal cell phone does? It does. It's an iPhone. So, when talking to them, because I've had other hard and
“phones, but they weren't the iPhone. And I think most Americans, they life revolves around Apple.”
You know what I mean? Unfortunately, it just is what it is. Hard to escape that ecosystem. And so, they've found a way to harden that hard in the damn iPhone. And it's got some more advanced features on the Apple. It's just having an iPhone. You know what I mean? And if they detect suspicious activity, you get an email. They follow up with it. They track where it went. What's happening? You know, if it is something malicious and then you get notified, you get a phone call from
them. Some other stuff that they can do that the app can't do is, for me, we're all over the world. You know, and we're kicking over some rocks that a lot of people don't want kicked over. And and so what they can do is they can actually upload a footprint like a false footprint into your phone to make it look like you've been there for a long time and delete it when you're gone. You know what I mean? So that it doesn't. So you come back to the U.S. Doesn't look like
I was doing an interview in Taiwan. I go to Taiwan. It doesn't look like I came from the U.S. I go to Dubai to interview there. I have a whole new footprint uploaded that's uh, you don't mean so it makes you blend in, you know, digitally and it doesn't raise any red flags when you're at an out all these countries. And there's some kidnapping type features, some of that kind of stuff. I'm looking forward to checking you out. I love to hear what you got to say.
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attention? This can be a pretty dry subject, especially two years ago, when you know how to mean when you are getting into it? The story starts almost six years ago at this point. Maybe even more. I was at a dinner party and somebody was telling me about a program that they were working
“on, that involved the Department of Defense for the Department of War, as it's now being called,”
buying up large amounts of commercially available information on the open market and using it
to do some kind of counterterrorism work. This was something I had never heard of. I didn't know
that you could just go out and broker information that showed pretty precise and granular movement of phones. This was a vector of surveillance that I had simply not considered. I thought I understood. I was a Washington reporter. I had covered courts on and off. I knew about how law enforcement was supposed to work. The idea that there was this data set out there of the movement of hundreds of millions of devices was kind of shocking to me. I'm sitting there and telling
you more, that's an interesting program. I got some of the tail. I got some of the technical explanation that comes off these apps like weather apps and games. It comes when you opt in. Your phone number is not in there. Your name is in in there. You're known by an anonymized identifier, a string of letters and numbers. We can generally figure out who you are because where a phone is at night and where it goes during the day and where it goes back to a night.
It's a pretty good correlation to a person's real-world movement and identity. I'm the only person that gets up at my home in Washington DC and goes to my office in downtown Washington DC and comes home every night. My fiance wakes up there but she goes to a different office. It's not all that difficult to get down to people's identity in this data sets. In these data sets. So, hearing this story, I thought this was rather extraordinary and a kind of surveillance. I just
hadn't considered. I kept it in the back of my mind as I started reporting on it. The opportunity really came to delve deep into it when I was kind of a new reporter on the Justice Department and law enforcement beat back in 2020. I remembered this tip from a few years before and I started digging into it. At this time, the program had matured a bit. DHS had started to use this data to do internal security and tracking of unlawful border crossings and trying to find
unlawful immigrants in the interior of the country and had started to start using it for ordinary law enforcement. You kidnap things and all sorts of other things. All doing it without a judge is supervision without a warrant and without most people in America knowing that this program was
happening. That's when I really started to delve into it. I published my first story on the
topic of commercial data tracking in February of 2020 and I've been reporting on it ever since.
“Six years ago. Yeah, and I think, yeah, now that I think of it, I think the tip came in 2017”
or 2018. Wow. Wow. How much is this advanced? A couple of things have happened since I started working on it. On the one hand, people are much more privacy aware and Apple and Google have made some changes into how much data phones can collect without people realizing. I mean, in the early days of the iPhone, people were putting all sorts of crazy stuff on their device and clicking. Sure, you contract my GPS location and it would ping the phone
every two seconds. Today, Apple doesn't really like to let you as a developer if you're trying
To make a gamer and app that does that.
to know how many times an app is tractor location. So now there's a big pop up that comes up every
“few days. If an app tries to do that and says, yeah, this game collected your location 5,000 times”
in the last few days. Are you sure you want to continue to allow this? And so a lot more people have opted out. On the other hand, there's all sorts of new ways to infer people's identity and data. There's other technologies that have matured. There's just a lot more license plate readers out there than there were 5 or 6 years ago. There's a lot more connected cars that are broadcasting data to car manufacturers. You're often pairing your phone with your car. And who knows
what data is passing between the car and the phone and the manufacturers of different things.
And then just even if you turn off all these location permissions and don't download shady apps,
you're still getting served ads every day. And those ads can collect information about you. All the people that are sitting there trying to serve you ads get a ton of information about you
“even if it's not your precise GPS location. For example, if I connected to the Wi-Fi network”
here in your studio, someone might well know that I'm here in an IP address that is here in Tennessee. And so there's all sorts of ways to continue to track people. And marketers aren't just giving up because these technical changes change has been made. What information that's being sucked out of whether it's your phone, your TV, your vacuum, your vehicle, your tires, what concerns you the most? Actually, what I would say is the aggregation of all this data
is what concerns me the most because in in isolation, you know, a snapshot of your license plate driving down a road is just one data point. But when you correlate it with all the other things that you're generating in terms of data trails, it makes it very easy to put together a pretty holistic picture of your life. And it's not one single data set. It's not one particular technology. It's the aggregation of all these different bits and bytes of information about us, all these
different data points. Some of them in government hands, some of them in commercial hands, some of them only available if you go get a judge to give you a search warrant, some of them available on the open market. But the data is out there. And increasingly, there's a lot of pressure to weave it together, to put it together, to sell it, to trade it, to share it with the government for public safety, all of that leads down a path in which it's very hard to exist in a modern society,
even a democracy without giving up a ton of information to parties that you don't know who you're giving it to. So, are they able to, are they able to piece all this together? When they take all these different ways to collect on you, how do they, how does it all come together into a personal profile snapshot? Yeah, I mean, I think it depends on the government agency, and it depends on the mission that they've been charged with doing. So, I think our military
and our intelligence agencies are largely focused overseas. And they're obtaining the exact same kind of data that's available on Americans, and they're doing intelligence gathering, right? They're spotting and assessing and trying to recruit foreign spies. They're trying to understand the behavior
“of important people in foreign countries, and sometimes they're doing counterterrorism work, right?”
They're trying to target people and often, kinetically. But then you, do you think about an agency like the Department of Homeland Security? Well, they're actually much more inward focused, right? They're trying to look at who's coming into the United States, what goods are coming into the United States? Who's applying for a visa? When you're here, would you do? What's happening around this border region, which, by the way, encompasses many, many parts of the United States, including
a lot of our major cities. DHS has authorities within 100 miles of a border, and that includes airports, that includes coastal borders, and that includes the land borders. And so, this is an agency that's
very powerful, and has a lot of authorities to do things in that zone, and is interested in understanding
what happens in that zone. So, that's an agency that's interested in collecting a lot more information about the American public, right? That's the agency that wants your face, so that you can go quickly through the touchless TSA pre-check. It's the agency that wants to know who you're traveling with, and whether you pose a threat to civil aviation. It's the agency that wants to know who where visitors are going and what they're doing. And that's a perfectly
legitimate mission, but they're collecting a ton of information as part of that. And then you think about local police departments, right? They're charged with solving crimes and issuing speeding tickets, and, you know, and just general public safety, then they also get a piece of
This information, right?
media, about, about local politicians, about the local school system? You know, where are cars
going in the mornings in the evenings? Are they, are they traveling to downtown? Are they going to know drug trafficking spots? And so there's, depends on who the day is, but in all of these cases and all these government agencies, they're getting increasing amounts of data, much of it from commercial sources. And a lot of this is being done without a tremendous amount of thought, public conversation, or guardrails around what the limits are, what the rules are about accessing
this data, when you can access this data, who gets to access this data? Some of those conversations just aren't really happening. I'm, let's, what about, I mean, I wasn't even ready to go into the government yet, but what about just the civilian, like, just your corporations, corporation, that's collecting data? Yeah, because these all, what are they collecting? Yeah, what do they do with it? And when we're talking about all these different devices, how does it come together
into one specific profile piece about fire and talent? Yeah, so, I mean, first of all,
corporations are very interested in where I live and what I do for living and how much money I make, right? That helps them target products and adds to me, it helps them know, am I a consumer that's interested in Alexis or am I interested in a used Nissan Versa? That's a helpful data point. So they'll, they'll pull property records based on where I live. They'll get email addresses,
“right? That's how we get most of our communication from companies these days is these things that”
fill up our inbox with offers and often that's, that comes from you giving your email address to a company when you, you want to buy something, often those companies will sell or rent your
email address to two data brokers. Beyond that, they're interested in your purchasing habits, right?
So like, what did you buy? What are you interested in? They're interested in your browsing habits, so that's what cookies are. As you move around the web, they're kind of trying to create a profile view as this someone who's interested in sports or cars or guns or ballet or liquor. So it's a tremendous amount of consumer information. And then, you know, if you're talking about digital devices, companies are trying to extract information off of those too, right? So when I, when I go to
a store, they want to know if I'm in that store. So they'll buy geolocation data. Did I inadvertently let the Starbucks app collect my information? Well, now a bunch of data brokers know I was at Starbucks because I've enabled GPS on that particular app because I want the rewards when I walk in there. So companies are building these pretty detailed dossiers. You know, some of them are are kind of aggregated in the hands of data brokers. Some of them are their own internal data on
you and you as their customer. And sometimes they trade this information among themselves or sell it when they go bankrupt. So companies know a lot about you too. So do the, do the, how do I say this? So we have different sets of data being collected from different devices, I guess, is what I'm trying to say. And so do those data sets come together in a centralized location to give a better snapshot of who you are. So there's not, this is kind of where the primary difference between us today
in the United States and in the other Western countries and China is, is that no. Today there is not one gigantic master repository of all the information about me as, as a citizen, as a consumer sitting in a single database. It's spread out. It's dispersed. The, the Chinese model, the authoritarian
“model is no, you have to give it all to the public safety entities. And they're going to, you know,”
they're going to look at your power data to figure out if you're doing Bitcoin mining. They're going to look at your public transit data to make sure you're not meeting with subversive people. You know, they're going to read your text messages. That's one of the authoritarian government looks like today. We don't quite have that. We have a lot of different databases spread out a lot of different places. Some of them in government hands, some of them in corporate hands,
some of them available for sale, some of them not available for sale. But the data that's collected on Westerners is not all that dissimilar from the data that's collected on on Chinese citizens. It's just not all quite 100% we've together in some sort of public safety portal. Are there any, I mean, that's actually surprising. Are there any companies that are, I mean,
“why wouldn't an a capitalistic society would think that would be? I mean, I think was a Elon Musk”
that was saying, you know, data is the next oil. Yeah. And then lots of these guys just say in that. So there's a lot of pressure to do exactly that, right? For a lot of different reasons, some of it,
Some of it like public health and transportation planning, right?
data and, and all these kind of, this movement data and the, you know, public people's public
“transit trips and their toll transponders can be pulled that into into a portal to do transportation”
planning. And then once it's in a government database for transportation planning, well, now there's a public safety imperative. Well, you know, can we, can we detect when someone's fleeing from the authorities or there's, there's an, there's an amber alert on a missing child. Maybe we should pull all that transportation data into a public safety database. So there's pressure to do a lot of that. In fact, that's a lot of what DOGE was talking about when Elon Musk
came into government is taking them all these different databases that exist for different
reasons and trying to merge them to give this essential government, the federal government,
a better picture of everything that's happening. Well, sometimes those databases are in different places for a reason because we don't necessarily want, you know, our medical data being used for immigration enforcement or we don't want our tax data to be used by immigration authorities or we don't want our, our toll transponders to be used to track us around without a search warrant. And so
“that's why a nuanced conversation about the dangers of this kind of data fusion is really important.”
And I think, you know, the DOGE moment was an interesting one where there was a lot of push back about this, but this is, in many ways, the difficulty of obtaining data is a privacy protection. It exists, but the privacy protection is that it's hard to get and it's hard to merge. And there's a lot of pressure now to say, well, we have this data and we have these important problems. Let's just dump it all in one one place. Are there any companies that are close?
What about something like a Palantir? Yeah, I mean, I think, you know, Palantir is one of many companies that's out there to solve exactly this problem, right? It's to take different disparate data sets and try to extract unique insights from them. So, yes, I mean, Palantir doesn't themselves buy up all the data or get it, but they exist to help government agencies go and take different databases and merge them together and say, well, now we can take your toll transponder
data and combine it with the crime data. And I'm not saying this is happening, but this is a hypothetical project you could do and look for criminals who pass through through tolls. And maybe we
“can start to look for not just known criminals but people who's driving patterns looks suspicious, right?”
They take a one day trip from Houston to the border region. Does that mean they're and then they turn around? Does that mean they're drug smugglers? Does that mean they're human smugglers? Maybe we should find out based just on that pattern of behavior. So, so Palantir and in fairness to Palantir, they're not the only ones out there, right? You could do this with Microsoft Excel and Google sheets if you had enough computing power. But yes, there's all sorts of companies that are out there
and they're trying to help governments and private entities. Palantir sells to private companies, including some journalistic outlets, to take all the data they have and merge it and make sense of it. How many of these companies are there that are out there collecting? Do you have any idea? That are collecting data on the global population? Probably tens of thousands. If you just look at one example, all the ads that you see that Google serves you, that's a product called
adx. Google probably has several thousand partners that are able to serve ads and also get information off of Google's ad servers about the people they're trying to serve ads to. And that's just Google. That's just one company. There's a meta ad service. There's plenty of smaller ones that don't have a consumer-facing business that no one's ever heard of. Each of those has hundreds
if not thousands of other business partners. And so, that's just in advertising. Never mind,
you know, the other parts of the economy that also collect data. So, there's tens of thousands, maybe even more. How are they, it's could anybody start with these companies? That's a good question. So, you need a little capital, right? But to access some of this data, some of it's cheap. So, you can go on websites right now. There's one called data raid and you can go on there with your credit card. You can get a sampling of data and there's a few others or some,
it's called Alt Data. There's conferences. There's just these places where you can go and get mobility data. You can get internet data. You can get some point of sale data. Some of that's only a few hundred or a few thousand dollars. You know, I've, in the course of writing my book, I had a very good
Researcher who's essentially a private investigator.
go look up the movement of a phone for you that can see if there's anyone." And there he'll do that for $2,500 for you. You know, give him a name of a person who you want to track and he'll he'll run the data for you. He'll see if we can find where this person goes and he'll give you a full
report about it. So, you get a full life pattern just like that. I mean, again, it doesn't always work,
right? Because like some of this data's bodies, some people, some people are more careful with their phones than others. But yeah, $2,500, this was a few years ago, maybe the prices have gone up, maybe they've gone down. I don't know. But yeah, private investigators are out there and can do this
“for you for what I think is relatively cheap. And then, you know, if you and I wanted to set up a company”
and start, you know, getting data on, let's say mobility data on, you know, a state in the United States or a small country, we could probably do that for a few thousand dollars. And then, you know, if you and I wanted to start up a defense contractor and, you know, broker commercially available mobility data. So, the data that comes off of your phone when you opt into, you know, the weather app, to the government. And we wanted the whole feed of the whole world. In the contracts, I've seen on
this are six figures, you know, so yeah, we could buy the data for six figures and sell it at a 20% markup to the government. And that could be our business model. So, you just, it's literally just a little bit. We'll buy it from this company, sell it to the government. How long do they hold this data? How long before the data becomes irrelevant? It depends, right? Like, you could be one of these companies that wanted to hold onto it forever and, you know,
keep years and years and years worth of mobility data on the whole world. Like, if you wanted to pay for that storage and it was important to whatever mission you were doing, you could do it. It's a matter of, do you want to pay the Amazon cloud storage bill? And do you have a customer for it? And is it still relevant? You know, most of the time data's kind of stale after a few years because, you know, like, are we really going to want to rewind 10 years back and someone's life?
I mean, how relevant is that going to be? But I could see companies or government agencies being saying, you know, actually maybe we should keep a lot of this so we can look back historically if there's a reason to. I'm picky with I wear because I wear it every day. If it's heavy,
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“us if anybody? Is there anybody in the government that is, is this even concerned to them?”
Or are the, I mean, lobbying firms? Or are they all lobbied? Or all, I mean, it seems, it's time goes on and a little more and more. It just seems like all of our elected officials are owned by lobbying firms. At least for my vantage point. Well, I mean, certainly almost all of these companies have a significant presence in Washington. And, you know, advertising alone,
never mind the data broker economy is probably a trillion dollar global industry. So there's a lot
of financial incentives that keep the data market afloat. Not only that, but artificial intelligence companies increasingly need data to train these models that that everyone seems very excited about and that they think will transform the economy in many ways. So data is becoming even more important
Than ever.
national security space. We have seen administrations of both parties, including the Trump administration
and the Biden administration, tried to do things that limit the flow of data to adversarial countries. And we saw Congress on a bipartisan basis, a few years ago, passed a law that said, you know, you can't transfer certain kinds of data to Iran, North Korea, China, and Russia, among others. Why would they allow any of our data to go to any country at all? Well, that's a good question. Even allies. Israel, any of them. Yeah. I mean, the honest spying on our own citizens.
The honest answer is because there's so much cross-border data flows that it would maybe break the global economy. You know, that the way the internet works is that sometimes you'll ping a
server in Europe and download your own Google Drive file from Europe because that's just where
Google's cloud decided was the most efficient place to store your file at that given moment. And, you know, companies in these countries need to swap date, or they say they need to swap data with one another. At the same time, there are countries that have very strict data expert rules. So Europeans have increasingly started to pass laws that say, you know, if any company is going to hold data on our citizens, it sits in a server that sits physically in our country under our
control. That's called data sovereignty. China is very, very strict. It does not allow American companies to go into China and just start collecting huge amounts of data on the Chinese population because they've decided that, you know, their national security imperatives are more important than whatever commerce benefits would flow from letting that kind of data market exist. So the honest answer is these multinational corporations have made the case successfully so far
to Congress that it would disrupt commerce too much to do something like that in the United States. What do you think about that? Well, you know, I'm a reporter, so it's my job to kind of just
“tell people how this is. I think there are ways that the Congress could solve this problem.”
It could mandate that Americans data stay within the United States and stay on servers that are physically controlled by American companies. It could insist on that. It could make it much harder to transfer bulk US data to even allied countries, right? You could stop data brokers from selling to any foreigner. And that would at least kind of clamp down on some of this export of data that we're seeing. But that's just a choice. Congress hasn't made. And, you know, I can't make it for them.
I can just tell them what the consequences are. I mean, couldn't have foreign adversaries, I mean, buy US data from a foreign, from a different foreign country. Yeah. And that happens all the time. So the protection to North Korea and China and all the other bullshit is just, it's completely obsolete. They have to set up an official company in Germany.
“That's what they will have to do to get the data. Yes. And there's very little way to police that.”
So it does nothing. Nothing at all. It adds a layer that potentially pays for some compliance law firms that checks in boxes. But if you're asking, does it shut down the global trade
in US data and the flow of it to our adversaries? I would say the answer is no.
Would you say that technology outrun the law? Oh, a hundred percent. In this instance, yes, that, you know, we stood up and created a digital society so quickly. And we simply didn't have time or didn't thoughtfully do it when it came to writing rules. And I mean, historically, Congress has actually done a pretty good job. I mean, if you look before the digital era in the 20th century, Congress, you know, made some reasonable
compromises around privacy versus security. So, you know, when telephone wire taps first came up and originally the Supreme Court said, yeah, well, you know, you don't need a warrant to a wire to have people. You don't have an expectation of privacy because sound is traveling on a physical wire and if someone grabs the wire and listens in on it, well, you don't need privacy. Well, Congress said, no, that's kind of crazy. That's not a, that's not a world we want to live in.
So, they, they passed a law in the 20th century that said, you know, you want to listen in on two
“people's private phone calls. You need to go to a judge and you need to have a reason to do so.”
You know, Congress did that with, with all, all other all sorts of other data. It did it in the 90s with health data. It said, yeah, doctors can't just willingly give away your, your private health information. Now, we're going to, we're going to control that. It did that in the 70s with credit
Information.
What it didn't do when the internet came about is to any of those things for digital information.
Cheers. But it kind of seems like,
“it just feels like they have access to just about everything. It feels like we don't even have”
a fourth of them than anymore. In, in, in a lot of ways, you know, that's true, right? Like if, if there's data that's collected from, um, sorry, there's data that's collected from a company, a private company, um, the fourth amendment no longer applies. Wow. It's because it's a commercial transaction. The government is just getting it in an, in an ordinary. It's just buying the information, right? So you, you do need a, a warrant to go,
look at somebody's cell phone movement patterns. If you go to their cell carrier, right? The
government can't go to AT&T and say, you know, give me all of Shawn's movements over the last 30 days. But if you've opted into a weather app that collects your information, well, all of a sudden, they don't need that warrant, right? They, the weather app can sell it to them. And so that is this
“loophole at the heart of our current fourth amendment doctrine, um, that's several in Congress,”
a, a very vocal bipartisan, um, majority in Congress, a, a group of people in Congress want to fix, um, but so far, the body hasn't acted. Do you, I mean, do you think it's even, I mean, maybe, maybe you don't want to talk about. I look at our political system and we have people 50% of these people can probably can't even figure out how to open their fucking email. You got people dying in office. We've got, we've got people. We don't even know if they're alive.
They're, they're sending out a little subliminal, subliminal proofs of life with dates on newspapers. And I mean, this is like a foreign language to them. How would they even be, you see what I'm getting at? I do. Or, or, or governmental structure, maybe not the structure, but the people in there are obsolete. Yeah. And, and there's a lot of, there's a lot of problems with Congress. And one of those problems is expertise. You know, if you are a member of Congress, you have a small
staff of a few dozen, um, you know, these young people, these are often quite young people. And sure, they're tech savvy, um, often, but they're not very well paid and they don't last very long in these jobs. And they find that, you know, working for a Congress member is great, um, and making, you know, 60,000 dollars in an expensive metro area just doesn't cut it. And so they'll go to a lobbying firm and, and make triple that. And so, you know, Congress, in many ways,
is responsible, not just for not, um, passing laws about this, but for not even paying good staff and developing the expertise and having the in-house experience to even address these tech questions. And a lot of that goes back to, um, uh, salaries. It goes back to staffing. It goes back to resources. Um, Congress just doesn't have the capacity to think about and analyze a lot of these technical problems because they don't, they don't pay good people, um, the people that are good
who who want to make a career there are often sacrificing, uh, a lot more money that they could be making in the private sector. So, so this is an entrenched problem in our political system that our political system is both unresponsive to many of these issues. And, and not really well equipped to deal with them. Let's talk about, um, we kind of talked about it around a well way, but let's talk about the, the flow of data. Yeah. How it goes. How it gets to the government where it goes
from there, do all the agencies collaborate on it? I mean, sure. Same with foreign adversary,
“foreign governments. What is it's, you know, what's talking about the flow from start to finish?”
Yeah, I mean, I can, I can talk about a couple of different data flows, right? So, so, I mean,
first of all, there's your, just general, um, consumer information. So, your address, your,
your voting history, you know, all that is helped by data brokers, um, your phone number, your email address, um, and those data brokers work with the government, right? They, they sell, um, identifiers to government agencies. These, these are, these are, these are traditional data brokers. They've been all around for a long, long time, you know, many of them, um, come out of the 20th century, they've, they've been collecting people's address histories, their phone numbers, their email addresses
for a long, long time. That's, that's one set of data, and that they just have a straight-up government sales arm, they sell it. Um, then there's social media data, right? Because the government has been very interested in understanding what people say in social spaces. Um, and, uh, you know,
To get that kind of bulk data is kind of hard, because some of these social n...
So, you know, Twitter back when it was called that was very open, you could kind of just
“read, read everything that was public. Facebook is semi-closed, right? You need to log in,”
you need to be friends with someone often to see what they're saying. Um, and then there's, there's kind of more purely closed, um, like group big group chats and telegram channels and in other things that are, that are more closed. Well, there's all sorts of specialized data brokers that have sprung up to collect public social media data from places like Twitter to collect semi-private social media data from places like Facebook and to collect, um, private social media
data from group chats, including some some, you know, um, there's some very large, there were some very large ISIS related group chats, or there were some very large, um, you know, uh,
protest related group chats in the United States, and these companies would infiltrate them
under false pretenses, collect all the messages, collect the whole list of everyone that was in them, and sell all that to the government. So that's, that's, that's another kind of data.
“Then there's the mobility data, the cell phone movement data I was talking about, um, in the thing”
that I heard about it, it dinner party that I, that I spent a couple of years unwinding. You know, that comes originally is collected by commercial entities, um, for advertising or for analytics reasons, um, and then, you know, there's a couple ways the government gets it. Sometimes they set up, um, a shell company. So there's a defense contractor in, in the United States called Serenovata Corporation, and um, if you look, they own a very tiny little marketing company that's based, uh,
you know, in the, in the Virginia area, and if you go to its website, it's called N context, and it's got, you know, it's got a picture of, you know, the, the, the, the Y and Philadelphia, and a cultural center in, you know, New York City, and it says these are our clients, and, you know, we help people obtain data and understand them and do marketing campaigns. But if you look on the government's procurement website, you'll see that this little marketing company actually has a,
a contract with the intelligence community. And, um, that sure looks like a shell company to me, right, that looks like something a defense contractor set up in order to collect large amounts of this kind of commercially available advertising data and give it to parts of the government that want to do things with it. Um, and so there's just a lot of different ways, um, governments get these, these data sets. In other cases, some, some vendors have just set themselves up as contractors,
they say very openly work government contractor, and we're going to buy data on the open market from other vendors, just like us, and we'll sell it, we'll sell it to the government that way. We're not going to be even sneaky about it. We're not going to pretend to have a shell company. Um, so there's, there's lots of ways it gets to government agencies. Are there, uh, foreign companies within the U.S.? Israel has some correct? Yeah. Um, there was some journalism
about several Israeli companies that were doing exactly the same thing. They'd set up a fake marketing company. They were really associated with the defense contractor and they were brokering that, um, data to foreign governments, probably not just the Israeli government, but probably many foreign governments. We don't know their exact list of clients, but Israeli companies, um, often perform that service. And, you know, while that's the only kind of foreign one that's been
identified, I am, I am certain that other countries are doing the same thing. But we just allow them to do it. Well, it's not actually illegal. Um, uh, and I would they be so interested
“in what we're doing here in this country. Why would foreign countries be interested in our population?”
They want to, they want to understand the world. Um, they want to, um, understand how Americans move around, how they live their lives. If there's high profile Americans in those data sets, they might want to understand their patterns of movement. If there's American soldiers who've been a little bit careless and, and not lock down their phones, there might be some operational security, risks to those soldiers, because adversaries might want to figure out where this unit is going.
Um, and they may want to strain up to espionage, right? They may want to recruit people. They may want to know where the person who works at the GM factory goes after work and, and, uh, whether they
can send, uh, you know, an intelligence officer there to convince them to give, you know, critical
infrastructure or critical information. So there's all sorts of reasons why a foreign government might be interested in our data. Have you ever purchased any of these data sets? Um, I have used tools that, uh, let me look at social media data. I've, um, I've sometimes built little scrapers to scrape open web data. I've had people show me demos of some of the tools that the government's used. Um, and I, when trying to write this book, did ask, um, one of the private investigator
who was willing to run people for $2,500. I asked him to look up whether I was in the data
Whether some of the CEOs of these data brokers were in, uh, the data, but I d...
pay him for it. He, he was willing to do it for free. So I've never, I've never outright purchased
“data, but I know that some journalists have or they've obtained it, uh, the New York Times did a whole”
series on what you could tell from location data. And in that case, I don't think they bought it, but they, they got a huge leak of data and they were able to show what commercially available data was out there. And, and other journalists do buy data and they're usually transparent about it when they do. It's, so it's fairly, it's pretty simple. Yeah. I mean, there's all sorts of data sets out there. And then, you know, some of these, um, some of these data brokers will actually,
you know, give reporters accounts because it's meant for investigators. It's meant to help, you know, understand the world better. And from their point of view, um, they're collecting data that they're legally allowed to collect and that they're legally allowed to sell as a service. And investigative journalists are just like anyone else. They're trying to understand the world. They're trying to do stories. Um, and some of this data might be valuable. So there's data brokers
that have trade data and some internet data. Um, and, and, and we'll often provide very useful,
“uh, accounts to journalists and to do very important information, uh, and stories in the public”
interest. And, you know, often we usually disclose when we do that in our stories, um, in fact,
we, almost always disclose when we do that. But it's a world that also encompasses us as investigators.
For sure. What, I mean, what does it look like? Is it nice and organized? I mean, what, what is the data set look like? Is it easy to navigate? Yeah. I mean, it depends on the tool. And it depends on the data set, right? So sometimes you get what's called unstructured data, which is just a giant spreadsheet. And you are responsible for figuring out how to make sense of it. And, you know, in the old days, this was something I struggled with, but now that AI can,
can really help process data better. Um, it's a lot easier for the ordinary person to work with unstructured data. And then sometimes these vendors just build a tool, right? Like, it's just, it's like any old, um, subscription service that you, you can just log in. You do a search or it's just like Google Maps, you'll, you can draw a circle, or you can draw geo fence, and you can watch phones move around, or you can, um, do a search term for what people are saying on social media. So it's a very slick
interface, just like any other web app that you might, you might, you might go get.
One, it's bought. Is it duplicated or, I mean, can you own, let me, yeah, can you, I basically,
and I, I should probably wait until we get into all the devices that are tracking you and sucking on the information, I, but I'm, you know, Brian, I was going to give it. Can you purchase your own data back? Yeah. Or is it just a duplicate on it? Um, so some of these vendors will sell you the raw data, right? They'll just be like, here's a spreadsheet of, or, you know, a giant file of, of all the phones in the world, and you can do whatever you want with it. That, that's our
commercial agreement. Um, so that, that's one business model. And others will say, no, you can't just take out all the data. That's, that's our, that's our secret sauce, right? But you can do the searches on our platform. You, you know, you can, and you can export the results of your search, but you're not just going to get all the data that we have. So there's different models of, of data brokering and, and some, some build the slick interface and the tool and they'll sell
access to it for $1500 a year or whatever. And some of them will just say, no, here's the raw data. You do what you want with it. We're just, we're just to pass through, you pay us, you visualize of the way you want. So, there can be different arrangements. That's you. We'll buy one. Let's take a quick break. Okay. When you're building a business, nobody tells you how much time gets eaten up by the back end payroll onboarding benefits, tax filings, and HR questions. It's not optional.
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former seal team six guy who spent years around advanced military R&D. He told us something
that went insanely viral. If you take the battery out of your phone, I can still listen to you.
He was talking about technology developed for national security applications. You spent years investigating where surveillance technology has gone since then. So if I shut my phone up today,
“or leave it home entirely, can I still be tracked? And what is a giving away?”
That's a good question. So, unfortunately, phones these days. You can't even take the battery out of them. The honest answer is I don't know. I don't know what can happen if the phone is off. Certainly, the phone being off is a better privacy protection than the phone being on. But is there something very tricky governments can do to make phones seem to be off when they're not? That's entirely possible. I don't know the answer. Leaving your phone behind?
Again, that reduces the vector of tracking you through your phone. But of course, as we've been talking about, there's all sorts of other vectors to track you, right? There's ring cameras mounted on all these houses. Now, there's license plate readers that will track your car. There's the
“toll transponder that you use when you go through a toll now. So, leaving your phone behind”
is not a way to evade surveillance. It's just a way to reduce some kinds of surveillance. Here's some true or false questions. Okay. My phone can track me. Well, excuse me. My phone tracks me with location services off. True or false? If the developers are following the rules, that's false, of course, there's very little way for the artist person to know if the developers are following the rules. Airplane mode protects me. I'm not sure
airplane mode even protects airplanes. So, I'm not sure what it does. Powering off the phone protects me. Actually, that's true. And for a kind of a strange reason that a lot of even like very advanced malware, so if a country was to try to put a virus on your phone, actually one of the best defenses against that is to turn your phone on and off every once in a while. And yes, in theory, turning the phone off should drastically reduce the amount of data that comes off of it.
Now, again, I can't say for sure that there aren't very clever pieces of malware that can do things when the phone is off. But in general, turning the phone off should offer some privacy protection. That's true. Affarity bag actually works. I don't know. I've seen some tests that show yes, and I've seen some tests that show no. In theory, a well-designed Faraday bag should prevent signals from coming off of an electronic device. I don't know how well design the ones
you get on Amazon are. All right. So, I'm kind of a brand of thing here, but I heard you talking about something about you have something going on with UPS or USPS. Yeah, a few years ago, I got interested in how all sorts of government agencies handle your data, including the postal
Service.
making a pretty aggressive push to collect all sorts of like electronic information, your phone number,
“right. So, when you kind of for informed delivery, or you fill out a change of address form,”
now you're giving the postal service your digital identifiers, including your email and an off in your phone number. And now they're very aggressive in wanting a receipt from you. You want it by email. You want it by tax. So, they seem to be collecting digital identifiers. Well, at the same time, the post office is the government agency that knows where you live. And so, it seemed to me this was a government agency that, you know, knew a lot about your physical
real world life. And then was also kind of branching into trying to learn about your digital life, or at the very least linking them. And so, I asked some very basic questions of them. Like, hey, can you give me all the privacy documents that are required by law from the 1970s, known as the Privacy Act that are supposed to be public anyway? And they stole me for three years. And so, I had to hire lawyers. I'm being represented by the Harvard Cyber Law Clinic,
but we brought suit in federal court in Washington, D.C., to try to force the postal service to turn over the most basic information about how it handles our data. Why do you think they're guarding it? I have no idea. I couldn't tell you if it's just that they didn't do a very good job in writing these documents that they don't have them, or if there's something they don't want people to know, I don't know the answer. I'm looking forward to getting the documents back.
How are they, you mentioned there's a digital component to the, how are they doing that through the mail? Well, just when you sign up to change your address or to get kind of the scan of your
“of your mail, they often ask, well, how do we contact you electronically? Do you want it by email?”
Do you want it by phone? And, you know, that capability of linking someone's online identity with their physical real-world location is a very difficult problem in marketing. A lot of the time, you know, people change addresses. They, they give fake fake addresses. They, you know,
they're not always honest with corporate companies, but you know, you do want your tax returns.
You do want your property tax bills. So you're usually, usually going to, the post office is going to know where you are. And so I just got curious. Well, what are they doing with all this digital information now that they also know a lot about your physical world location? It was at, at the very least, a question worth asking of a government agency with a lot of data. And I didn't get an answer without filing a lawsuit. Cheers. And that's coming up, right? We'll see what they
get back. You know, I want to go down device to device, you know, that people have on their homes and see what you can tell us about it. But, you know, a big question at everybody's mind, and some people say yes, some people say no. Our, our phones listening to our conversations, whether you're actually on the phone or off the phone. Everybody's, everybody's brought up. I want to buy means of control. And then the ad pops up or I, you know, whatever it is,
you know, it just did passing conversation. And it's like, Holy shit, there it is, five minutes later. And then, no, no, listening. Oh, sure, it's just a coincidence. This has happened 20 times this week.
Yeah, it's a great question. I've never seen any evidence that I am comfortable reporting here
on, you know, on your show that says that they're doing it. But as you say, like an awful lot of people experience those coincidences, including me. I mean, one the, the other day, I got a weird, you know, text message saying, hey, like, um, we know you, you, uh, you just put, I put solar panels on my roof and a, a friend was asking if I liked it. I got a text message saying, like, hey, recommend a friend and get, you know, 50, you know, 750 dollars back on, on your solar panel
install. And I'm like, well, that's weird. That's really weird timing, you know, so, um, I mean,
“I think if phones were listening 24/7, there'd be a lot of data coming off of them and, and”
researchers would be able to figure it out. But, you know, is there some interesting technical way where they were phones could listen for a keyword? And then that, that sends a piece of
information back. I don't know. I've never seen evidence of it, but as you say, a lot of people have
really weird experiences. So let's go, let's just go through a lot of devices that average Americans have in their home every day and outside of their home that is, that is
Collecting a data set on them.
watch. Um, and so a lot of them have built-in sort of screen capture technology that are trying
to figure out what you're watching, when you're watching it, because they want to understand your
“preferences and some of that helps subsidize the TV. That's why TVs are kind of shaped now and”
they used to be much more expensive. So, I mean, as TVs are data collection machines, um, you know, I think some people are even starting to connect cameras to them. Um, and I'm sure there's some some stuff you could do about detecting whether people are in the living room or watching ads at the time when they're served. I don't know that that's being done, but it's it's certainly a possibility and not something that marketers would be particularly ashamed for, from just
dissuaded from trying. And so you think that you're saying that TVs are so cheap now because it's
become, the, the, the, the, the major sale is you, the person, the human being. Yeah, your data is being sold from the TV companies. I think yes, I think anytime a company can kind of extract a data stream, that can help subsidize a product. You know, maybe it just ends up subsidizing their executives bottom line, but if you're in a competitive market where there's a lot of vendors and you're able to monetize the customer in some additional way, um, including collecting data about them
“then yeah, like yes, that can help subsidize the, the cost of the product. How about robot vacuums?”
It's a great question. I don't know. I mean, um, I'm sure, so there there've been some scandals
about them taking pictures, um, including, you know, some really horrific stuff, like catching
people on the toilet, um, and, and humans were like reviewing these data sets for machine learning. Now they're not exactly selling that, but that's a, that's an invasive privacy violation if there's, you know, contractors to a robot company that are watching people move around their house, and I'm sure that's disclosed somewhere on page, you know, 25 of the 100-page privacy policy, but, um, so yes, there's cameras on some of them. Um, they certainly, some of them map your house.
I had a pretty dumb one for a while, like it would just go until it hit a wall, and it didn't really do anything beyond that, but I think it depends on the vacuum, and I don't know what's happening with that data to be honest. I mean, didn't know, didn't one company didn't one just get busted or
“selling it to China? Um, I mean, I think some of these are Chinese owns, so the, or the other is just kind of,”
for sure. Why would China want to know the layout of my house? Well, I mean, it's hard to, they probably don't want to know the layout of everyone's houses, but if, you know, if, in a, in a world in which you were a valuable person, and they needed to do an intelligence operation, or they wanted to know how many people were in your house, or, you know, some, again, some of these vacums have cameras, and, and, and, and can see, I can't throw my vision. I can't see it. Good reason
why you would put a microphone on a robot vacuum, but I can't tell you that there aren't any with microphones. So, um, yeah, I mean, you know, a foreign government might potentially find some use for a, a, a, a house layout, or information about who's in the house at a given time. If, if a unique person were valuable to that government, how about smart speakers? Alexa, all those kind of things. I mean, smart speakers are, obviously, they have the potential
to listen in, um, you know, these companies swear that they're not doing so, and, um, most of them are American companies, and if they're swear, if they're promising that, you know, I mean, there's some sort of enforceable consumer right there, but, you know, sometimes they get triggered accidentally, right? Um, uh, certainly everything you say to it is collectible and used for training, um, a new AI system. Um, and of course these devices, um, you know, forget corporate malfeasance.
Like, you are loading your house up with microphones, and if somebody wants to hack that device, like, how good is the cybersecurity on it? So, could, could somebody, whether it's just a criminal listening in for, for information about your finances or your banking account numbers, or, or something like that, or it's a nation state, and they want to, to do something, whatever it is, recruit you as a spy, blackmail you, I don't know. Um, but certainly smart
speakers and anything with a microphone is a, is a, is a vector for that kind of, you know, that kind of hacking. Do you have smart speakers in your house? I don't, um, although I do have a couple of devices that, like, have the capability, I turn them off, but again, like, it's the same risk, right? Like, it's, it's, um, you know, like my, uh, my smart thermostat, which I love, by the way, because when I forget to turn off my thermostat, I can, I can, you know, save on my
energy bill when I'm on vacation. Um, but, you know, that has a microphone in it. I don't use it.
I've turned off the microphone, but like, could it, could it hacker break int...
Uh, could a nation state? Maybe, and, and is that a good thing? I don't know.
Retail and grocery stores tracking everything you buy through membership and loyalty cards. Oh, yeah, that's happening. And, and not just that they're often trading it or selling it with data brokers, right? Because they, you know, they get your information, they get your phone number, they get your, you know, they get your email address, they make it your address. So, yeah, that information gets packaged up and sold and, and, and the grocery store says, hey, co, here's a,
here's a consumer who bought co. Hey, you know, hey, Tyson's, here's someone that likes Turkey. Uh, that absolutely, that's a robust data market. And, and when you sign up for those loyalty programs, you are, you're getting a discount and exchange for, for, for, for data collection. So, I need burn our numbers. Home Depot, scan, drivers license, scan your drivers license every time you return something. What are they dealing with that? I have no idea. I assume there's some problem
with returns and theft, and it's probably an anti-fraud measure, but again, collecting your license is probably the best form of identity out there, right? Like, I suppose you could have a fake ID and generations of college students have, but most people went asked for their ID, you know, most adults who have nothing to hide, hand that right over and, yeah, I mean, bars and, and retail outlets that scan it are, are almost certainly collecting it and saving it for some reason.
Tires on your car. I did not know this. Yeah. So, they're not collecting data per say, but they are a vector for surveillance. And, and of all the people, you know, all my friends that read the book and, and even some, some strangers, the one thing they came away from it was,
oh, my car tires, I can be surveilled through those. And the answer is yes, because when you
start up your car in the morning, and you see that pressure sensor reading, right? Like, oh, you
“have low pressure. It's a cold day. You need to go to the gas station and fill it up. That is a”
little radio transmitter. It's a little radio transmitter that sits inside the tire and measures the tire pressure. And it sends a radio transmission to your car's central computer. The problem is that that tire has a unique number. And that's how your computer knows to, to pair with that tire. And that tire is just screaming that number all the time as you drive down the road. It's just constantly broadcasting a signal that says, I'm accurate tire number one, two, three, four,
five, six, seven. And if you put up little sensors along the highway or along roadways, and there are companies that have done this, or you're the military, and you want a little trigger sensor when somebody drives down a certain road and you already know their tire pressure, you can put a little sensor at the end of that road that will cue you when someone drives by. And so, and this, this is a good way to identify cars even after they've swapped license plates,
right, because you swap plates. But the tire, you're probably not going to remember to swap your tire pressure sensor. So, yes, tire pressures are a factor for surveillance. Are they a
“serious one that you should worry about? No. But it's an example of a carelessly engineered”
technology that inadvertently turned into a surveillance device. Smart lighting. By the way, I love my smart lighting. I don't know what that's collecting, but it's, I mean, it's certainly creating a log, at least locally and probably on some company's server somewhere, of when you're home, when you turn on the lights, if it can detect motion, I think now some of these new smart lighting systems have realized that they can act as motion sensors and motion detectors, and so that can trigger.
So, that's, that's another clue to your patterns and your routines as a, as a person that lives in a house, right? So, when you turn on the light, when you turn off the light, in the old days, the light bulb didn't log that, but today a smart light bulb does log that. And now it knows your home. You know, here's another one that I thought was interesting is, you know, your vehicle. Yeah, so far. Connected cars, like beyond the license plate readers, these car companies
are becoming aggressive collectors of data. And I even detail in my book, my attempts a few years ago to try to go buy a car without, without a data connection. Back then, it was possible. You could get one without a cellular chip, and it wouldn't, my, my 2021 car doesn't broadcast my location to anyone. There's not even a possibility. It doesn't have the chip.
“I don't know, I haven't bought car in a few years, but I think a lot of them just have the”
sell chip built in, whether you turn it or not. And of course, they all push this service. Oh,
you know, roadside assistance and emergency, emergency assistance will give you the first year free.
Well, when you sign up for that first year free, they're usually getting your...
that whole year, right? You're agreeing somewhere in those terms of service to let them collect
“information about where you go, how hard you break sometimes. They're giving it to insurance”
companies. In some instances, they're cooperating with law enforcement. In some instances, they're just straight up selling it to data brokers, just like data brokers are existing to buy phone data. They're existing to buy car data. So yeah, connected cars, it's hard to escape them these days. Yeah, they're selling it to insurance brokers. I'm sure. It's right, you break, you break hard too many times. You might not even know, but you're insurance company knows. And
they're collecting data off the car, and all of a sudden, you're right, goes up. How about health wearables? Oh, health wearables collect tons of data, and I'm sitting here wearing an or a ring.
And, you know, I've made the cost benefit analysis that, you know, knowing how my body response
distress and and and and kind of cataloging, whether I'm getting adequate sleep and nutrition, is worth the privacy risk. But I can imagine this would be a tremendous benefit to an intelligence agency, right? If you were trying to recruit somebody and you were looking for a maximum moment of
“either you've assessed that you should approach them when they're at their most relaxed,”
well, you can tell that from this or when they're at their most stressed, you can tell that from this too. So this kind of psychological and and and psychographic data that comes off of these things is really, really valuable. And, you know, these companies swear that they're not selling it, and I have read the privacy policy for them, but they can't swear that a law enforcement demand
or a national security letter won't come in from a government agency in whatever country they're
based, and they can't swear that a hacker can't get access to their systems and use it for some kind of nefarious purpose. So yes, these are privacy risks and like everything people have to decide whether they're worth it or not. You know, I think, you know, when it comes to the privacy disclosures and all the paperwork, well, I just one thing I started doing is just running it through AI to summarize it. And AI is good for that actually, but it kind of tells you all the loopholes.
It does. And I will say that, you know, a lot of people think that, you know, there's sneaky stuff happening and there is sneaky stuff happening on the internet, but most Western companies organized in a and a rule of law country, they will tell you somewhere vaguely in the privacy policy what they're doing. They may not be super explicit about it, but it's probably in there somewhere and they're just counting on you not reading it. And then, you know, the big topic of the day,
flawed cameras. What do you know about these? Well, it's interesting because the public is really fixated on flock, but these have been around for ages and private companies have been doing this for ages and, you know, I don't know, flocks the biggest, but they, in totally, they were not the biggest. There was, there's several other companies that do the exact same thing. There's one called vigilant. There's a company called RECORE. There's a company called Genoptic. There's a company called Axon.
There's a dozen of these license plate reader companies and they have put up cameras all over the United States and indeed all over the world and they're collecting your location as you move around the world in your car. And, you know, it's kind of interesting to see the privacy backlash from people that are kind of waking up to this. And it's, you know, it's been a very interesting
“grassroots movement to see, but flock is really just one company among many. And I think we're”
even seeing companies who are, sorry, police departments or towns or cities that have put in flock and then people get mad about it. They drop flock and they just put in a different vendor because they think, oh, it's just a PR problem with flock. Well, the real problem is the license plate reader, right? Because the license plate reader is a system that's designed to collect the location of cars. And, you know, one or two things of a car might not tell you an awful lot about them. Like,
maybe if you put them on an overpass and a stolen car drives by, maybe that's a good use of it. But increasingly they're everywhere and they're networked to get together, right? So these these companies offer the service of saying, hey, little town in Tennessee or little town in Arkansas, put these cameras in and they're going to become part of a nationwide sharing network where all of the law enforcement agencies all around the country are going to be able to see all the cars that
passed through your little town. And, you know, there's a ton of pressure from law enforcement for these, these towns to opt into this. So what they're essentially creating is several privately owned networks of surveillance systems that all government agencies all across the country have access to and can do whatever they want with in many instances.
You know, there's been a saying that go, it's been going around for a long ti...
to me, you know, if especially when it comes to applications, if the application is free, then you
are the product. Indeed, I don't know if that's necessarily even true anymore. It seems like a lot of the stuff that we're paying for. Yeah, they're double dip in there. They are and then there are certainly some things that are genuinely free that you aren't the product, right, often created by nonprofit organization. So signal the popular messaging app is free and is, you know, a tremendously valuable privacy tool. It's an encrypted way to communicate. It's not the only encrypted way to communicate.
But, um, so, well, that's not a hard and fast rule. I do think there is a wisdom to it because a lot of this data collection, at least originally, was driven by the fact that people were either reluctant to pay for things online because they were afraid of, you know, giving their credit card information on the internet and the 90s, or just general consumer reluctance to pay for things, right? Why pay for something when I can get it for free? Um, so there is wisdom to the fact that
this entire norm and market that we hand over our data constantly to entities that we barely even think about. All the time that probably did come about, um, because there was some consumer reluctance to pay, um, and that was the only way to make money. Um, but I think you're right, that increasingly even very expensive things that you pay for are trying to monetize you, right? You see car companies, you know, they'll sell you a car that's very, very expensive and then they'll say, yeah, pay us
“15 bucks a month if you want to turn the heated seats on, you know, so I think you're right, right?”
They're, they're, they're double dipping and they see, um, add-ons and features and recurring
subscription revenue as, as a way to, to pad the bottom line and squeeze a little bit more money
out of the consumer. I mean, do you think there's a world where they have to pay us for our privacy data? Well, you know, that's something that a lot of people have talked about and, um, I just don't think at the end of the day, it's the economics work out for the individual, right? Because your data might be worth a few bucks to a company, um, but in the aggregate is worth lots and, and the problem is, you know, you probably don't even want the few bucks for the hassle that it will cost.
But in the aggregate, the data market is worth billions if not trillions. And so it's a hard problem to solve. Um, you know, I have, there have been some experiments in trying to, trying to do that. Um, there are increasingly, you know, companies that are saying, you know, we're just not going to do this. We're going to be a subscription service. And we're not going to collect your data.
“That's one possible business model. But in general, I think it's, I think it's a really hard”
problem to kind of return the money to the consumer. Um, the, the probably the better model, probably the better way forward is for there just to be a more straightforward bargain between the consumer and the maker of the product that I pay you money and you give me a service and you don't collect data for me. Uh-huh. I mean, no, no, no, just seem, you know, you pay Costco $200 or a year or whatever it is to get a membership and they collect everything that you ever buy and, and no discounts.
So, you know, and it, and it, just all that, it's just, it does seem to be coming to a head. People are waking up to this, they're getting pissed. Yeah, I think so. And I think you're seeing, you know, a lot of current outrage right now over this idea of individualized or surveillance pricing, right? You are seeing, um, you're seeing regulators being interested in it. You're seeing at least, um, some states saying, well, you're going to do
“that. The very least, you need to disclose your charging people different prices. Um, but yeah,”
this is, this is the world we're living in because there's so much data out there. And there's an increasing amount of ability to process it. And so when you have, you know, big, powerful computers and artificial intelligence and a hundred data points on a consumer, you can make a judgment about, hey, this is what they're willing to pay. And I'm going to try to charge them in the max. I mean, can you just go a little bit more into the surveillance pricing? Because this is,
this is new to pretty much everybody. And yeah, I mean, well, I mean,
it always exactly is it going to work. I mean, I don't think we know all the answers, but in a way,
I mean, some of it's already here. For example, I'm a big fan of the New York Times home delivery. You know, I, I, your listeners may think what they will about the New York Times, but I like getting up in the morning on a Sunday morning and reading the physical newspaper over coffee and and eating some eggs. Um, but I don't like it as much as they're what they want to charge. I don't like it as much sticker price. So, you know, I'm willing to pay a certain amount. And then every
Few months, the Times emails me and says, Oh, you're introductory discount on...
to end. And I go right into the website. And I press cancel. And after I press cancel, a screen
pops up and says, Oh, would you, would you consider sticking around at the same rate for another
“36 weeks? And I click yes. So, so in a way, it's just taking what's already there. And I think we've”
all experienced that. We've all tried to cancel something. And then cable or some subscription service. And then they throw an offer at you. Oh, would you stay for half off? Would you stay for a quarter off? Um, so it's an extension of that, right? It's an extension of the idea that like, they're already kind of doing this. They're already offering some discounts to keep you paying for certain services. What if we could just model it on the front end? Right? What if we could
just before you're even our customer? We could, we could take all the data we know about you. We could take your socioeconomic class. We could take how much you typically spend in a month off your credit card statement. We could take, you know, we could make some inferences about where you work based on all sorts of data points that we have on you. Maybe we just scrape LinkedIn and we know where you work. I don't know. And we can estimate how much you as a consumer might be willing to
pay for that, you know, that service. Or even something as petty as, you know, that produce at the grocery store. I mean, that is one possible future that we're looking at because of the amount of data that
“companies have and that we all generate every day. I mean, how do you think it's inevitable?”
This is going to happen. Well, I don't think anything's inevitable, right? Like we, we as voters and consumers get to make choices about this stuff, including about our technology and about what stores were willing to patronize. So, you know, if enough consumers don't like this stuff, and they don't want to participate in an economy where they're charged different amounts of money based on, you know, what kind of data companies collect on us, then I, I don't think we're going
to live in that future. If, however, people are willing to tolerate it and, and some people may even willingly opt in, right? You know, some companies may, to avoid the thorny problem, say, like, turn over all the information to us and you'll get tons of discounts. We may well have live in that world. It all depends on what people are willing to tolerate. Let's talk about how we can take control back a little bit. I mean, we've talked about all, not all. A lot of the ways that these
companies are collecting on us, we're talking about the flow data, how it gets into the government's hands, what the marketers do with it, what the devices are, surveillance pricing, all this stuff, what, what is it, what are things that people can do to kind of shield themselves from the
“invasiveness? Yeah, it's a hard question. You know, if you want to live a normal life and you want to have a phone”
and you want to go about your day and you know, you don't want to live in the woods and on a self-sufficient plot of land where you're, you know, collecting rainwater and using your own solar panels, then it's hard to completely opt out of data collection. I think about it as, I think about it a couple of ways. One, I do think the content of our communications and the content of our important documents and the content of our emails. The stuff we, the communications and the documents,
we write and keep, I think a lot that's very important to keep private and there are plenty of ways
to do that. I basically think you should encrypt your communications, your emails, your documents,
your files as much as possible and you can do that through a feature built into the Apple phone, called Advanced Data Protection. There are some, you know, there are some third-party encryption platforms out there, including Proton Mail, which has basically an encrypted email, to to Nova, to to Nota is one. There's a lot of these encrypted drive providers or encrypted email providers. There's encrypted communications platforms,
like Signal, like the Glacier platform that you're developing and working on, like even WhatsApp, what's app is owned by Mata. It collects a lot of information about who you are and who you talk to, but actually the communication is private, Mata can't see it. Apple's I-Message is pretty well encrypted. So keeping the content of your communications and the content of your files is probably the most basic thing you can do and isn't so hard,
but might take a little bit of work. Second, you can be careful about your permissions,
right? Like you don't have to let every single app have your location. You don't have to let Uber and DoorDash have your location. You can type every time you want a Uber where you are, or you can drop a little bit on the map, where you can just say, you know, today I'm at this address and I want delivery. Ensure they'll store it, but it's better than giving this technical back end access to your GPS location. So turn some of that stuff off and and don't let every app that asks
have access to your contacts and your calendar and your photo roll. Like they don't need all that.
They a lot of them work just fine without turning that stuff on.
manufacturers have actually, you know, done a good job of trying to give you some control over
what things you do and don't want to share and I would advise you whenever possible to not check those things and and often the apps that want them work just fine without them. There's other things you can do, right? Like there are, as you say, there are now services that offer burner phone numbers, there are services that offer privacy preserving email accounts, fake email accounts that will funnel to your real email accounts. You don't have to give
all these retailers your real email. You can give them a proxy email. You can give them a proxy phone number that when they start to spam you, you can disconnect and and make go away. So, so that's
“a privacy protection that you can build in. You know, VPNs are controversial. I think they can be”
useful in some instances, but you also have to trust your VPN provider, right? Because you're just
moving the layer of trust from your telecom or your internet service provider, which is usually a large company with a lot of good lawyers, to some kind of shady overseas business that you don't know much about. So, do be careful like there are reputable VPNs and there are not reputable ones and they change all the time and they merge and they go out of business. They can be helpful for privacy set up right and use correctly in the right circumstance or they can be a privacy
disaster. That is one thing I learned when we're building a glacier with the VPN stuff is that you have all these foreign entities, Chinese companies, Russian companies, Israeli companies, and it's a conglomerate that owns a multitude of VPN companies that are just constantly collecting.
“Right. And again, you know, using a shady VPN might might be better than connecting to the”
Chinese telecom network while you're traveling through China. But is it really good? Are they really more trustworthy than whoever your cell phone provider is? I would do some soul searching because all you're doing when you're putting a VPN on your phone is moving which company can see your internet traffic. Is it your cell provider that you want to see your phone? Traffic
or is it this company you've never heard of that's, you know, in India or Malaysia or wherever.
So, I would think carefully about it but they can be useful in certain circumstances and there's actually VPNs that will take cash from you and don't create linkages back to your real world identity that can be valuable depending on what you're trying to do. But yeah, I mean, it's hard but there are some ways to get some balance in your life. What do you think about the secure DNS? I have not looked deeply into secure DNS. You know, I know there are some, so basically
DNS is the phone book of the internet for your, for your listener. So, when you type in google.com, that's actually meaningless to the machine. What it needs to know is what IP address do I need to send you to? So, do I need to send your IP address? Whatever that is, that looks something like one dot 92 dot 4 dot 194 or something like that. We're going to send you to some web address. DNS is how the computer looks up. Where is google.com in the numbers that I know how to
root you? And yes, there have been data brokers that have gone in there and they've, they've said, oh, well, we can learn about where people are going on the internet based on their DNS queries. We can set up a DNS server and they'll send all their traffic and we know that they're going to Google or we know they're going to this. I don't know a ton about secure DNS providers. I know there's some, you can go in deep in your phone and set your settings to go to like 9 dot 9 dot 9 dot 9
which is one based in Switzerland that says they don't log. There's a few others like that.
“There's some security and as services that you kind of install in your phone. I think that's”
probably a good thing. I just haven't kind of delved deep into which specific ones are good. How did you find out about glacier? You knew about a web before I did. How did I find out about glacier? I think I was reporting on secure phones actually and trying to understand how the government dealt with the problem of all this commercial data sloshing around. And one thing let me do another, one vendor, let me do another and I think I found glacier and I found the
people at it as someone that was trying to solve this problem both for the private sector as well as having government clients. At the time, I was kind of thinking about the fact that privacy was becoming something of a luxury good and if you were willing to pay the money, you could get a higher level of privacy than the average person. But it's interesting to see that
They've pivoted more towards the consumer market.
for this book, a lot of companies have started to see that. There is a market for privacy in the United
“States. It's not a big market. There's a market for privacy in Europe. But it is a market and there”
are paying customers out there that are willing to pay a little bit more for a more secure or more
private product. And that has freeshaped some of the market dynamics and companies like glacier
“and others out there have made that pivot. I mean, I think, you know, this time goes on.”
She's getting more and more important because I've been now privacy is affecting your negotiating
power with the balance pricing. So totally, it's getting to be a bigger and bigger deal. But
“well, Byron, I really appreciate you coming out here. Thanks so much for having me. Great talk.”
Yeah, I talk. And I hope to see you again. I can't say it. I hope to be back. No matter where you're watching the Sean Ryan Show from, if you get anything out of this at all, anything, please like, comment and subscribe. And most importantly, share this everywhere you possibly can. And if you're feeling extra generous, head to Apple Podcasts and Spotify and leave us a review.


